Office Manager

Office Manager – Chronic Care AustraliaFull-Time | Cottesloe, PerthLead operations for a world-leading Exercise Medicine clinic.Chronic Care Australia (CCA) is a national leader in Exercise Medicine based chronic disease management. Our flagship Cottesloe clinic and innovative virtual care model deliver world-leading programs that improve outcomes for people living with chronic conditions. We are internationally recognised for excellence in Value-Based Care and clinical innovation — and we’re growing.We are seeking an experienced Office Manager to oversee day-to-day operations and support our multidisciplinary team of Exercise Physiologists, Physiotherapists, and clinical staff. This is a key leadership role suited to someone organised, proactive, and passionate about delivering exceptional healthcare experiences.About the RoleAs the Office Manager, you will be responsible for the smooth, efficient, and professional running of our Cottesloe clinic and supporting systems behind our national virtual care service. You will lead administrative processes, support clinical operations, and ensure our clients receive the highest standard of service.Key Responsibilities:Oversee front-of-house operations and client communicationsManage clinician schedules, appointments, and daily workflowsSupport onboarding of new clients and coordination of referralsMaintain accurate clinical records and ensure privacy complianceManage invoicing, accounts, and all billing processes (Medicare, private health, NDIS)Lead, supervise, and support admin/reception staffImprove systems, workflows, and operational efficienciesPrepare operational reports and support management with key metricsEnsure a welcoming, organised, and professional clinic environmentAbout YouYou will excel in this role if you are a confident, organised leader with strong healthcare administration experience.Essential Skills & Experience:Healthcare administration or practice management experienceStrong understanding of insurance and billing processesExperience with Medicare and private health claimingLeadership or team supervision experienceExcellent customer service and communication skillsHigh attention to detail and strong organisational skillsAbility to thrive in a fast-paced clinical environmentTech-savvy and comfortable with digital health systemsDesirable:Experience in allied health, chronic disease management, or rehabilitation settingsInterest in Exercise Medicine or Value-Based CareWhy Join Us?Be part of a positive, uplifting, and supportive teamContribute to world-leading Exercise Medicine programsProfessional growth and skill development opportunitiesA workplace where your ideas influence the future of healthcareCompetitive remuneration based on experienceHow to ApplyPlease submit your resume and a brief cover letter outlining your suitability for the role to:katie@chroniccare.com.auApplications close: Dec 5