Office Worker

You are about to tell that you're interested in their volunteer .If you'd like to add some additional information about yourself or ask questions, you can do so in the message box below.Once you click the confirm button, will be notified you're interested in volunteering for them and they will have access to your profile, contact information, and resume. You can wait for them to follow up with you or contact them through their profile pageOn-SiteOngoing OpportunityPosted2025-12-01Office WorkerToronto Community Employment Services2 OpeningsSummaryWe are seeking a friendly and reliable Volunteer Office Worker to join our non-profit team. In this role, you will greet and assist job seekers, provide exceptional customer service, handle phone and in-person inquiries, and provide admin support.DescriptionWhat you’ll be doingPosition Summary: We are seeking a friendly, reliable, and professional Volunteer Office Help Desk Assistant to be the first point of contact for clients, visitors, and callers. In this role, you will provide exceptional customer service, assist job seekers with program information, and help maintain a welcoming environment. The position also requires the ability to calmly and respectfully de-escalate tense situations with individuals who may be frustrated or upset. The ideal candidate will have exceptional customer service skills, the ability to de-escalate situations involving irate individuals, and a strong commitment to protecting client confidentiality and sensitive information.Key Responsibilities:Greet and assist clients, visitors, and callers in a welcoming and professional manner. Provide basic information about employment programs, workshops, and services. Direct clients to appropriate staff or resources. Answer phones, respond to emails, and handle walk-in inquiries. Maintain an organized and tidy reception area. Support with administrative tasks such as filing, labels, inventory, scanning, and data entry. Use active listening and conflict-resolution skills to de-escalate situations involving irate or distressed individuals, ensuring a safe and respectful environment for all. Qualifications:Strong interpersonal and communication skills. Patient, empathetic, and able to remain calm under pressure. Experience in customer service, reception, or a front-line role is an asset. Ability to work respectfully with individuals from diverse backgrounds. WPM –35+ -Intermediate computer skills (Microsoft Office – excel, word, CRM, email) Commitment to confidentiality and professionalism. RequirementsWhether you meet these requirements or not, we encourage you to share your interest in us. You may still be a fit for a different opportunity with our organization.Minimum 16 years oldWilling to undergo a background or police records checkAdministrative experience is mandatoryComfortable commuting to opportunity locationWhenASAPWhereOn-site Address1 Eglinton Ave E Suite 703Toronto , Ontario M4P3A1CausesEmployment, Consulting, Mentoring, & TrainingSkills & ExperienceAdministrative SupportOther Admin & Clerical skillsReception SkillsCustomer ServiceData EntryType of VolunteerIndividualCollege/University PlacementType of ActivityOn-siteGood for AgesAdult (Ages 18-54)Older Adult (Ages 55+)LanguagesArabicBengaliAmerican Sign LanguageBurmeseCantonese/MandarinChineseDutchEnglishFarsiFrenchGermanGreekGujaratiHatian/CreoleHebrewHindiHungarianItalianJapaneseKoreanMandarinPolishPortuguesePunjabiRomanianRussianSerbo-CroatianSomaliSpanishSudaneseSwahiliSwedishTagalogTamilThaiTurkishUkrainianUrduVietnameseLess DetailsToronto Community Employment Serviceshttps://toronto-jobs.org/4164880084Causeswe are a part of.Communitieswe help & serveOur OpportunitiesFound: 1 OpportunitiesOffice WorkerToronto, OntarioWe are seeking a friendly and reliable Volunteer Office Worker to join our non-profit team. In this role, you will greet and assist job seekers, provide exceptional customer service, handle phone and in-person inquiries, and provide admin support.OngoingSee DetailsMessage Sent!Your message has been successfully sent to the organizationMorning ShiftDescriptionLorem ipsum dolor sit amet consectetur adipisicing elit. Consequuntur, excepturi?Minimum Age RequirementAdult (Age 18-54)