Receptionist

Join Our Passionate Team at The Brenda Strafford Foundation!About UsThe Brenda Strafford Foundation (BSF) is a charitable organization that currently owns and operates five Aging Care & Senior Living communities in Calgary, AB, and Okotoks, AB. We take pride in providing a safe, caring, and comfortable home environment that caters to the complex needs of our senior residents and families. Locally, in Calgary, BSF also operates Alberta’s largest second-stage shelter providing safe shelter and comprehensive support services to women and children leaving abuse and violence.Our team members not only have the right skills and knowledge for the job – they are also passionate about the mission, vision, and values of BSF!Team Members Embody Our ValuesWe put people at the centre of everything we doWe boldly pursue quality and innovation with pride and enthusiasmWe believe in engagement with all stakeholders and respect every voiceWe act with compassion, empathy and understanding The BSF WayPutting people first is a way of life at BSF. It's in our values and it's central to the way we do things. We believe in a person-centered approach to our care, services, and environment. By responding to the individual needs of those we serve, we can all play an important role in optimizing well-being and enriching lives... one person at a time.Through the BSF Way, we uphold our 8 Commitments to:Get to know what makes a person uniqueEnable and respect choicesChampion everyone's abilities, interests and aspirationsDeliver "wow" serviceDo little things that can make a big differenceBe the reason someone smilesMake people feel at homeBe present in the momentThe RoleThe objective of the Receptionist role is to provide a variety of clerical and reception associated with daily operations.As a representative of the Brenda Strafford Foundation, the Receptionist is an active participant in The Foundation’s efforts to support an environmentpromoting a culture of resident safety and freedom from harm or injury. This role is also accountable to uphold the Mission, Vision and Values and theachievement of the strategic priorities of The Foundation.This position is accountable for ethical practice and the understanding of ethical behaviour and reporting as defined by The Brenda Strafford Foundation’s policy and processAdministrativeKey Resonsibilities:x Operate a multi-line switchboard, answer phone inquiries and route allincoming telephone calls and messagesx Greet visitors, receive routine inquiries in person, make appointments,arrange, conduct and record all tours of the Manorx Maintain reception departmental files and records, includingcorrespondence, forms and routine office records and reportsx Receive incoming mail and coordinate departmental distribution andprocess outgoing mail and courier deliveryx Arrange taxi pick-up and return for residents, visitors or guests whennecessaryx Oversee bookings for meetings and conference roomsx Update Resident lists and directories on a weekly basis and distribute todepartmentsx Word process various forms, documents, lists, reports, records,memoranda, letters or other typing assignments; check and proofreadtyped material for accuracyx Type, proofread and distribute various meeting minutes and agendas;x Complete compulsory education modules as per schedule: within sixmonths of hire date, within 3 months of significant update or revision totraining materials, and annually thereafterx Prepare monthly Activities & Recreation Calendarsx Enter data into Avanti as provided by Educationx Assist with the sale of visitor and staff meal vouchersx Assign and activate parking/door fobsx Perform other duties as may be assigned by the SupervisorSafetyx Maintain adequate standards of safety and cleanliness in the work areax Promote a culture of resident safety and freedom from harm and injuryx Ensure infection prevention and control standards are implemented andmaintainedOrganizational Behaviourx Demonstrate a professional image to residents, visitors, peers and colleaguesx Use a problem-solving approach to make decisions and resolve conflictsx Prioritize workload and meet deadlinesx Promote a Positive Work Environment Byƒ Operating within the Manor’s Code of Conductƒ Respecting Other’s Opinions, Judgements And Abilitiesƒ Respecting cultural diversity in othersƒ Using the proper channels of communicationƒ Managing conflict effectivelyƒ Demonstrating flexibility and reliabilityWhy Join UsAt The Brenda Strafford Foundation, we are more than a workplace—we are a united team. We believe in fostering a culture where you can grow, collaborate, and make a meaningful impact. You'll be part of a team that values empathy, compassion, and innovation.EducationWho We're Looking For:Grade 12 Diploma or approved equivalent.ExperienceExcellent interpersonal, written and communcation skillsComprehensive MS Office computer skillsStrong organizational skills, and the ability to multi-task and priortize tasks at handStrong work ethic, time management, and resourcefulnessAbility to handle constant interruptionsAdditional InformationIn accordance with Alberta's Protection for Persons in Care Act, a criminal record check is required for successful candidates.Diversity And InclusionThe Brenda Strafford Foundation is proud to be an equal opportunity employer. We are committed to creating and celebrating an environment of inclusion, diversity, equity, and accessibility for all employees.Ready to Make a Difference?If you’re ready to bring your expertise to a place where your work will truly matter, apply today and become a vital part of our compassionate team!We sincerely thank everyone for their interest in this opportunity. Due to the high volume of applicants, only those advancing to the next stage will be contacted.We sincerely thank everyone for their interest in this opportunity. Due to the high volume of applicants, only those advancing to the next stage will be contacted.We sincerely thank everyone for their interest in this opportunity. Due to the high volume of applicants, only those advancing to the next stage will be contactedWe sincerely thank everyone for their interest in this opportunity. Due to the high volume of applicants, only those advancing to the next stage will be contacted.Site: Wentworth Manor Position Title: Receptionist (WM) (Casual) Requisition Number:  1402 FTE:  Casual Position Status: Casual Union/Agreement: GSA Hours per Shift: 7.5 Shift Pattern: Day and Evening Wage rate/Salary: Posting End Date: 11/28/2025Anticipated Start Date: ASAP