On-Site Educational Director

The Educational Director is integral to the success of Tutor Me Education by implementing and coordinating on-site tutoring programs for thousands of students, tracking student progress, and providing quality customer service to school districts. The Educational Director must be highly organized, prompt, communicative, and efficient. The ideal candidate should feel at ease commuting daily to a different school location within Los Angeles and possess a thorough grasp of K-12 teaching methodologies.Service DeliveryEnsure the effective delivery of outstanding academic services to students and their familiesEnsure success of our tutor team through on-site training, coaching, and professional developmentEnsure delivery of programs and initiatives for our students and school district partnersManage class schedules in order to effectively staff sessions and meet company efficiency and usage targetsMonitor student academic progress on both individual and groupwide scaleConduct conferences with stakeholders to review progress, adjust academic plans, and renew enrollmentsFoster an environment of open communication with students and parents to ensure positive and effective conflict resolutionHandle other tasks as-needed to ensure high-quality services are deliveredAdministrationActively support and oversee Tutor Me Education Regional Operations through timely submission of reports, diligent note-taking, and efficient task prioritizationOperate seamlessly in a remote-first management environmentProvide virtual administrative support to Regional Operations including answering phones, managing daily business data, and logging detailed notes of communications with schools, tutors, and staffEnsure time management in compliance with company and regulatory requirementsBig-PictureMaintain Tutor Me Education operational excellence standards including personnel, financial, and academic standardsHelp ensure flawless execution of programs and initiativesTutor Me Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. All qualified individuals are encouraged to apply and will receive consideration for employment without regard to such characteristics. We are dedicated to fostering a workplace that values and promotes diversity, equity, and inclusion.RequirementsRequirementsYou Meet The Minimal Qualifications If You HaveAble to commute to different schools throughout Los Angeles on a daily basisA Bachelor’s Degree2-3 years’ progressive career growthExperience working in a virtual operations, especially with large teamsProficiency in Microsoft Office and Google applicationsHistory of maintaining organized records, well-documented and prompt communications, and diligent notesYou Are An Ideal Candidate If You AreOrganizedEffective and efficient time management, planning, and prioritizationAbility to organize and manage multiple responsibilities with concise records of completed tasksAbility to prioritize and focus on key objectives, which may change from month to month depending on school year cycleAbility to work autonomously and independently without extensive oversight while tracking and completing both short- and long-term projectsCommunicativePrompt and clear communications in virtual and in-person environmentsAbility to follow communication templates effectivelyProficient in using all communication media including phone calls, text messages, extensive emails, and video meetings via Google Meet and Zoom, among othersPersonableProfessional and approachable demeanor to allow for school rapport-buildingAbility to build engagement and trust in virtual relationships, whether with customers or with team membersAbility to build, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools)Enjoy building relationships with stakeholders of all typesAgile LearnerAble to adapt approach and demeanor to fit the situational context and handle ambiguityAble to acquire new skills as required, and take direction and feedback in a professional and constructive manner in order to focus on continuous improvementComfortable working in an environment focused on continuous learning and ongoing cycles of improvementDedicated to meeting the expectations and requirements of internal and external customers in the ever-changing landscape that is post-pandemic education servicesBenefitsPTOPerformance Bonus