Operational Excellence Practitioner

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.The Position Primary Purpose of Job (Job Summary)Roche is hiring for a greenfield facility in Shanghai and we are looking for an Operational Excellence Practitioner who is overall responsible for driving business process improvement and digital transformation within the Manufacturing department. Also provides support during the operation readiness and start-up phase to make sure readiness is executed efficiently with schedule.For this role, strong skill and experience are required to cover two areas: Capex project delivery and Routine Operation.Drive the implementation and integration of digital tools to guide smart manufacturingPromote the concept of Operational Excellence and foster the establishment and implementation of a culture of continuous improvementCoordinate continuous improvement, optimization projects, facilitating Operational Excellence, and adopting suitable digital tools and technologyPromote Operational Excellence Concepts and Problem-Solving Capabilities Principle Roles & Responsibilities / AccountabilitiesEngineering Project Support and Operation Readiness:Drive the implementation and integration of digital tools to guide the smart Manufacturing managementPromote the concept of Operational Excellence and drive the establishment of a continuous improvement culture in the new facility. Support the Manufacturing Head in executing the Operational Readiness project by acting as a coordinator to align the work of Quality, Engineering, MM, MSAT, and other departments. Ensure the project is executed in accordance with overall readiness and end-to-end (E2E) project timelines, with all departments working towards consistent goalsPerform other duties as assignedRoutine Operation:Continuous Improvement and Optimization ProjectsCoordinate the identification, evaluation, and selection of production processes, systems, or operational areas that require improvement and optimizationDevelop detailed project plans, including objectives, scope, timelines, resource requirements, and key performance indicators (KPIs)Coordinate collaboration among cross-departmental teams (e.g., production, quality, engineering, IT, etc.) to ensure smooth project progressRegularly monitor project progress, identify potential risks, and take timely corrective actionsEnsure projects are completed on time, within budget, and with high quality, and achieve expected benefitsOperational Excellence Concepts and PracticesAdvocate and promote the culture and methodology of Operational Excellence within the manufacturing departmentSystematically eliminate waste, reduce variation, and improve process efficiency and reliability through tools and techniques such as Lean Production and Six SigmaOrganize and facilitate workshops and seminars, training team members in continuous improvement tools and skillsDigital Tools and TechnologiesContinuously monitor the latest digital trends and technologies in the industryEvaluate and select digital solutions suitable for the manufacturing department's needs to improve production efficiency, data visualization, and decision-making capabilitiesLead or participate in the implementation and promotion of digital tools, ensuring their effective integration with existing systems and processesTrain and support team members in adapting to and using new digital tools, driving digital transformationProduction Processes and Improve EfficiencyDeeply analyze existing production processes, identify bottlenecks, non-value-added activities, and opportunities for improvementDesign and implement optimized production processes, reduce cycle time, and increase capacity utilizationContinuously improve production efficiency through means such as process parameter optimization and equipment performance enhancementProduction Problem Solving and Root Cause EradicationActively participate in the investigation of deviations, failures, and quality issues occurring in productionApply systematic problem-solving tools (e.g., Fishbone Diagram, 5 Why, DMAIC, etc.) for root cause analysisDevelop and implement effective corrective and preventive measures to ensure similar issues do not recurEstablish and maintain a knowledge base, sharing problem-solving experiences and best practicesPerform other duties as assigned Qualification and ExperienceEducation/QualificationsBachelor’s degree or higher in Engineering, Pharmaceuticals, Chemistry, Industrial Engineering, or related fieldsProfessional certifications in Operational Excellence or Lean Production (e.g., Lean Six Sigma, Green Belt/Black Belt) are preferredJob Required Competencies5 or more years’ operation experience in the pharmaceutical industry, or operational excellence; MNC preferredExperience in new facility setup or operational transformation projectsExcellent cross-departmental communication and coordination skills, capable of driving collaboration among functional departmentsProficient in process optimization and continuous improvement methodologies, with practical experience in Lean Production and Six SigmaFamiliar with digital tools, strong data analysis skills, with the ability to use database tools and data visualization software for decision-making supportStrong problem-solving and conflict resolution skills to ensure alignment of project goalsFluent communication skills in English and the ability to effectively communicate, collaborate, and foster positive interactions with team members and stakeholdersWho we areA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.Let’s build a healthier future, together.Roche is an Equal Opportunity Employer.