Operations Officer (Divisoria 1)

The Role of Operations OfficerActs as a universal operations support officer of the branches within the area. Acts as manpower pool in filling in temporary vacancies of officers in branches and provides quality service to the clients. Performs spot checking on Cash in Vault (CIV), ATM, Teller’s Checks and Other Cash Items (COCI) & Numbered forms for Lean Branches.Performs as a reliever of Branch Channel Manager (BCM), Branch Service Officer (BSO), Customer Advisor (CA) or Teller in service operations, credit and control, financials and administrative, branch support, compliance and control, sales and marketing to ensure prompt and efficient service delivery in compliance with service standards of the BankConducts spot checking on lean branches, surprise count of CIV, ATM-CIV and Teller’s Cash & COCI and monthly count of accountable forms to ensure compliance and adherence to prescribed policies and procedures, internal controls, regulatory provisions of government and private agenciesImplements risk awareness complying with the bank’s internal controls to achieve zero financial loss or fraudQualificationsBachelor's degree in banking/ finance/accountancyKnowledge of overall branch operations as well as the Bank’s policies and proceduresExercised good judgment, good interpersonal and human relation skills, selling and negotiation skills and problem-solving skills.Able to effectively substitute the branch officers on leave/absent.As a reliever, able to perform the assigned tasks in an effective manner.Willing to do fieldworkAbout Security BankSecurity Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”Start your BetterBanking career with us today.