XBC-IT

PA/Sales and Service Support Administrator

Posted: 5 hours ago

Job Description

 Responsible for supporting the sales team by providing administrative assistance through reporting. Providing assistance with ordering of stock, liaising with suppliers, clients, and our service department. Providing various status reports on deals, finance, and contracts. Ensuring that all paperwork is completed correctly.Responsibilities:Reports to and acts under the managing director and accepts limited functional direction from the Sales Managers. All other decisions must be in accordance with the company’s policies and procedures.Acts as the primary and secondary point of contact for all sales and customer enquiries and requestsEnsure all paperwork is completed correctly (Contracts, credit apps and service agreements)Allocating payments from banksLoading of new products onto our Quote SystemUpdating of Price BooksAssisting with system training and queriesProviding Deal Status reports on all sales staffProviding Service and rental upgrade reports Qualifications and experience required:Solid understanding of how deals are structured and basic knowledge of accounting and invoicing principles.Strong attention to detail to ensure that figures and paperwork is inputted correctly.Effective verbal, written and listening communications skills.Time management skills.Strong computer skills including the ability to operate excel and word-processing programs at a highly proficient level.Experience in the Office automation space is advantageous to the positionPerson specification:Meticulous and highly organisedProfessional and enthusiasticStrong communication and interpersonal skillsForward thinking with a high degree of initiative - and focused on resultsSelf-motivated, displays resilience and persistencePossess confidence and authority to obtain information and follow a task to completionApplies logic and commercial reason to decision makingAble to manage competing priorities to commercial effectAccepts responsibility for own actions and the achievement of intended outcomesAble to work independently and complete tasks within deadlinesEffective in a team-based environment and in support of team objectivesCommunicates information effectively in a friendly and supportive mannerAvailable to work on a full-time basis Package R18 000 - R20 000 depending on experience. 

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