Parking Enforcement Officer

Parking and Transportation Services manages the University's parking resources by providing campus access to the campus community, visitors and our guests. We are committed to a safe and orderly parking environment through enforcement of parking rules and regulations. We are a customer service driven department.Primary Purpose of PositionThe primary purpose of this position is to ensure drivers comply with parking laws and ordinances and issue warnings/citations for violations. Parking Enforcement Officers are also assigned to assist with athletic events, student/special events, meter collection, and may need to assist campus police with accidents/road closures.Required Knowledge, Skills, And AbilitiesThe successful candidate must possess a working knowledge of computers and handheld devices; knowledge of how to properly operate all equipment needed to perform job functions and report issues immediately if equipment is not functioning; knowledge of the operations of the organization and familiarity with the infrastructure of the assigned area (e.g., buildings, location of exits, etc.); understanding of parking and transportation rules and regulations; ability to negotiate and resolve conflicts; ability to transmit radio messages using established protocols and procedures; ability to issue citations; ability to assist in emergency response; ability to provide support for special events; ability to control and direct the traffic of people and vehicles; ability to erect barricades; ability to provide motorist assistance; and the ability to work independently with little or no supervision.The position requires initiative to see projects and assignments through to completion, the ability to learn, interpret, and analyze information to make appropriate decisions, and the capacity to exercise judgment and discretion in problem-solving. The candidate must be able to plan, prioritize, and organize workflow effectively. Excellent analytical and organizational skills are required, as well as strong writing, proofing, and editing skills, along with great oral communication skills. Strong interpersonal skills are an asset to interface effectively and diplomatically with a wide range of individuals in a high-pressure environment.Minimum Education/ExperienceHigh school diploma or equivalency and demonstrated possession of the competencies necessary to perform the work.Some positions may require a valid NC Driver'S License.Licenses or Certification required by Statute or RegulationMust have a valid driver's license.Equal Opportunity EmployerConsistent with the policy of the State of North Carolina, North Carolina Central University (NCCU) reaffirms that it has been, and will continue to be, the policy of this University to be an equal opportunity employer. North Carolina Central University is committed to providing educational opportunities and prohibits discrimination against students, applicants, employees, or visitors based on race, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Any individual alleging discrimination based on sexual orientation cannot grieve beyond the University's internal grievance process. In keeping with this policy, and to further the principle of equal opportunity, all other personnel matters such as recruitment, selection, hiring, promotion, compensation, performance appraisal, disciplinary actions, benefits, transfers, separations, reduction in force, grievance procedures, company-sponsored training, education, tuition assistance, and social and recreational programs will also continue to be administered in accordance with this policy.Work Hours Varies Position required to work during periods of adverse weather or other emergencies Yes Campus Security Authority Designated Position Yes