Part-Time Assistant Manager

Job SummaryMeta Music Education is looking for a Part-Time Assistant Manager. This role is about leadership, connection, and responsibility. You’ll be the friendly face families see when they walk in, the calm presence when things get busy, and the confident Assistant Manager to the Studio Manager in keeping operations sharp and clients happy. You’ll help manage lesson schedules, support teachers, oversee trial lessons, and keep systems and schedules organized. But more than that, you’ll take ownership of the environment — building strong relationships with students, parents, and staff to create an environment where people feel excited, seen, and supported.Ideal candidates are reliable, organized, coachable, passionate about helping others, and understand that the sales aspect of customer service is essential to student growth and retention. Music experience is a plus, but not required. A strong sense of fiscal responsibility, great communication skills, and a proactive, people-first mindset are essential.About UsMeta Music Education is a recording studio built to teach students the music they love and to help them unlock their creativity. We believe that, deep down, everyone has the capacity to speak the language of music. We teach music as a language, mirroring the natural way children learn to speak. By surrounding students with the sounds and rhythms of music, we enable them to learn by ear, empowering mastery across multiple instruments. Our students improvise, collaborate, and create with confidence and joy.Whether you’re picking up an instrument for the first time or ready to take your skills to the next level, our professional instructors meet students where they are. We offer lessons in guitar, bass, voice, drums, piano, music production, and more—each tailored to help students connect with the music they love.All Meta Music instructors are multi-instrumentalists who bring passion and skill to every lesson. Our studio is a laboratory for creativity and a second home for our students. Meta Music Education is more than just music lessons; it’s project-based, language-immersion learning designed to adapt to each student’s personality, interests, and style.Job ScheduleSaturdays and Sundays: 9:30 AM – 5:30 PMMondays: 12:30 PM – 8:30 PMCompensation  Starts at $18-$22 per hour based on experience and qualifications. Key ResponsibilitiesOversee Daily OperationsEnsure smooth day-to-day management of lessons and bands, including scheduling and billing, while fostering a welcoming and supportive environment for clients.Act as the on-site problem solver and leader when the Studio Manager is absent, making key decisions to keep things running seamlessly for staff and clients.Take ownership of the space and atmosphere — you're the one "running for mayor," building relationships and being a familiar, trusted presence for students, parents, and teachers. Manage Sales and Client ExperienceHelp oversee and manage the trial lesson process with reliability, professionalism, and a personable, high-energy approach.Build rapport with new and returning families to create loyalty and trust.Assist the Studio Manager with overseeing the 7 stages of the client life cycle to ensure consistent, high-quality engagement and nurturing across all stages.Understand that sales and client retention are essential parts of the role.Assist with sales-related projects and initiatives with confidence and collaboration, displaying determination and openness to learning.Support Teachers and StudentsServe as the primary point of contact for instructors, students, and families during shifts.Address concerns promptly and professionally, facilitating clear, positive communication.Support instructors with resources, schedule changes, and student engagement.Serve the team — lead with empathy, and provide encouragement and clarity in a collaborative environment. Maintain Systems and RecordsHelp with membership records, attendance tracking, billing, and reporting using Pike13 and Go High Level CRM software.Assist the admin team in ensuring all data is accurate, timely, and confidential.Demonstrate fiscal responsibility by understanding how daily decisions impact revenue, retention, and operations.Drive Studio GrowthCollaborate with the Studio Manager to implement and monitor marketing campaigns and customer outreach.Engage with families and prospects to help increase enrollments and improve retention.Represent Meta Music with pride and professionalism, always thinking about how to grow the studio in both reputation and reach.Uphold Culture and StandardsReinforce Meta Music’s mission and culture as a laboratory for creativity.Foster a positive, inclusive, and inspiring environment where teachers and students thrive.Lead by example in professionalism, communication, and teamwork.BenefitsEmployee discount on music lessonsBuilt-in time off during studio holiday closuresCareer advancement opportunities within a growing, fun, and mission-driven music education organizationHOW TO APPLY:Follow the instructions below. Only those who sent their Loom Video will be considered to be endorsed to the next phase.Please send a resume with an introductory Loom video (less than 5 minutes) to julie@metamusiceducation.comFor the video, please include the following information:What is most appealing about the positionWhat on your resume is most relevant to this positionAt least 3 questions you have for us