Job Description

🚀 Join Lesaka as a Partner Manager – Drive Strategic Partnerships & Growth!📍 Location: Johannesburg (Office-based)👤 Reporting To: Head of Partnerships – Payments📌 Department: Partnerships & Business Development🔍 About the RoleWe’re looking for a Partner Manager: Strategic Partnerships to manage, grow, and optimise relationships with fintechs and POS providers within the Lesaka Merchant ecosystem.This role blends strategic commercial focus with operational excellence, ensuring our partners and merchants receive premium-class support, performance management, and growth enablement.💼 The position is hands-on and focused on:Manage and nurture relationships with fintech and POS channel partnersDrive partner engagement, growth strategies, and commercial outcomesDeliver premium service experiences and resolve partner queries promptlySupport onboarding, training, and operational readiness for new servicesCollaborate with Product, Tech, Marketing, and Sales for seamless integrationExecute co-branded campaigns and go-to-market initiativesMonitor partner KPIs, SLAs, and performance metricsEnsure compliance with legal and governance frameworks📈 Duties & ResponsibilitiesPartnership Management & Growth: Build and maintain strong relationships with fintech and POS partners, drive engagement, and deliver growth targets.Operational & Service Excellence: Ensure premium service delivery, resolve partner queries promptly, and support onboarding and training.Commercial & Business Development: Identify upsell and cross-sell opportunities, prepare business cases, and support negotiations.Product Integration & Enablement: Collaborate with Product and Tech teams for seamless integration and go-live readiness.Marketing & Go-to-Market Execution: Plan and execute co-branded campaigns and activations to drive adoption.Performance Monitoring & Reporting: Track KPIs, SLAs, and partner performance; provide regular reports and insights.Compliance & Administration: Ensure adherence to legal, governance, and internal compliance frameworks.🎓 Qualifications & Experience✔ Education:Bachelor’s degree in Business, Commerce, Marketing, or related fieldPostgraduate qualification (e.g., MBA) advantageous✔ Experience:5–8 years in partnership management, business development, or account managementExperience in fintech, payments, or POS ecosystems highly preferredStrong understanding of commercial negotiations, contract management, and partner enablementProven track record in driving growth through strategic partnershipsFamiliarity with product integration, API environments, and go-to-market execution✔ Skills:Excellent relationship-building and stakeholder managementStrong commercial acumen and negotiation skillsAbility to manage multiple priorities and deliver under pressureProficiency in MS Office and CRM tools🌟 Why Lesaka?We’re not just a fintech company — we’re a movement. At Lesaka, you’ll join a team that values:Entrepreneurial Spirit – Take ownership and innovate.Integrity – Build trust through transparency.Collective Wisdom – Share insights and collaborate.Bias to Action – Move fast and deliver measurable outcomes.You’ll have the opportunity to work on impactful projects, influence business decisions, and grow your career in a data-driven environment.Preference will be made to support EE / AA measures.

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