Planner

DHL Express - a company that connects people!What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.Distinguished as No.1 World’s Best Workplace™ by Great Place to Work and Fortune MagazineDHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work.Start YOUR career with DHL today…We are looking for a ACS Planner based in Hong Kong.The purpose of this role is to administer the process bookings and plan capacity utilization to achieve the optimum utilization of the available ACS capacity on the DHL flown and trucking network.Work Location:Chek Lap KokHow will you contribute to the success of DHL?Understands the customer needs and ensures execution of the contractual agreements with customers in regards to capacity access and prioritization of the product on the networkOptimization of flight load planning Process bookings and plan capacity utilization to achieve the optimum utilization of the available ACS capacity on the DHL flown and trucking network Ensures that the available tools/systems are used, as prescribed in order to maximize sales opportunities and space optimization NPG/NCG to assist in the maximization of flights and routing requirements H&G to execute operational requirements AIRSIDE to check load ability ROADOPS to arrange trucking ACS duty managers and commercial management Process booking requests from customers & agents Be part of a central point of day-to-day capacity management related issues Motivated team player, shares best practices and supports other team members to achieve ACS goals and objectivesDo you have what it takes?Bachelor’s Degree or equivalent experience/qualificationFluent in English, written & spoken. (Other languages a benefit)Less than 2 years years experience Extensive knowledge of the DHL products and processes including aircraft and truck specifications Ability to work effectively under pressure Strong customer service orientation Strong diplomacy and persuasion ability Flexible in working hours and ability to adjust to changes Team worker 3D thinking Successful completion of 6-month training/trial period is required Experience in the cargo aircraft industry and knowledge of aircraft configurations and equipment/contours is a benefit Cargo related degree is a bonus but work experience equivalent is also a plus Excellent computer skillsDHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.☸ DHL Central Asia Hub, 6 South Perimeter Road, Lantau Island, Hong KongBen KeilySenior HR Business Partner GHODHL International GmbHFritz-Erler-Strasse 553113 Bonn