Planner/Scheduler – Level 1

KSM Industries Inc.Planner/Scheduler – Level 1Germantown, WIPosition SummaryKSM Industries, Inc., (www.ksmindustries.com) is a contract manufacturer located in Germantown, WI. We are seeking a Planner/Scheduler Level 1 who would be responsible for managing the day-to-day scheduling and planning activities for key OEM customers within a metal fabrication environment. This role ensures that customer orders are properly entered, scheduled, and tracked through all stages of fabrication — including laser cutting, forming, welding, painting, and assembly — to meet quality and delivery expectations. The position requires strong communication with both customers and internal teams to maintain smooth product flow and on-time delivery.Primary ResponsibilitiesManage daily planning and scheduling activities for assigned OEM accounts.Process and confirm customer purchase orders, ensuring accuracy of pricing, quantities, and delivery dates.Create and release work orders within the ERP system, aligning with available capacity and material availability.Track part status throughout all fabrication processes (laser, form, weld, paint, and assembly) to ensure timely completion.Communicate schedule updates, order changes, and delivery status to customers and internal stakeholders.Participate in customer meetings to review order status, upcoming demand, and performance metrics.Coordinate with Estimating, Engineering, and Quality to ensure manufacturability, proper documentation, and smooth handoff from quote to production.Work closely with Production Supervisors to balance workload, resolve bottlenecks, and adjust schedules as priorities shift.Maintain accurate and current data in the ERP system to support real-time scheduling and reporting.Identify and escalate potential schedule or capacity conflicts to management as needed.Secondary ResponsibilitiesProvide planning and scheduling support for smaller or secondary customer accounts as assigned.Assist in maintaining standard lead times and updating planning parameters in the ERP system.Support continuous improvement initiatives related to scheduling, communication, and process flow.Cross-train with other planners/schedulers to provide backup support.QualificationsAssociate’s degree or equivalent experience in business, supply chain, or manufacturing operations preferred.1–2 years of experience in production planning, scheduling, or customer service in a metal fabrication or manufacturing environment.Understanding of metal fabrication processes such as cutting, forming, welding, finishing, and assembly preferred.Strong communication, organization, and multitasking skills.Proficiency in ERP/MRP systems and Microsoft Office applications.Detail-oriented, with strong analytical and follow-up skills.Ability to collaborate effectively across departments in a fast-paced environment.Work EnvironmentPrimarily office-based with frequent interaction on the production floor.Exposure to typical manufacturing conditions (noise, machinery, moderate temperatures).