Principal AR Specialist, Human Resources

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Principal AR Specialist, Human ResourcesSummary:To assist the Principal HR Specialist, supervise HR coordinators, and manage and ensure day-to-day operations meet standards and achieve goals in assigned functional area of Human Resources (Associate Relations). General Responsibilities:To assist the HR Manager on investigations, project completion and other deliverables required by the businessManage and ensure day-to-day operationsMeet standards and achieve goals in assigned functional area of Human Resources (such as Benefits, HR Help Center, Payroll, Recruitment, Timekeeping, Talent Recognition/Engagement, Associate Relations and Communications). Qualifications:College graduate preferably in Psychology, Business Administration, Marketing, Communication Arts or other related course5 years relevant work experience in a BPO set upKnowledge in Philippine labor laws and regulationsMust have strong case management experienceStrong analytical skillExcellent oral and written communication skillsStrong presentation skillsHas background in project management and process improvementProficient in Google Workspace and SalesforceAmenable to work in a Mid Shift and Night Shift ScheduleAmenable to work in AlabangNo agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).