Product Manager

Company DescriptionSally-Ann Creed is a company dedicated to health and wellness, offering a variety of products including collagen, nutraceuticals, and raw foods. Founded over 30 years ago by Sally-Ann Creed, the business is built on a foundation of care, honesty, empathy, and science. The company continues to expand its impact with a growing range of high-quality, science-backed products. Despite its growth, Sally-Ann Creed remains committed to personalized care and attention to detail, ensuring the needs of its customers are always prioritized.This is a full-time on-site Product Manager role located in Westlake, Cape Town. Key ResponsibilitiesProduct Management (Procurement):Maintain adequate stock levels for the nutraceutical range based on projected sales volumes.Manage stock levels for the skincare range in line with expected demand.Monitor health and nutrition trends relevant to our product portfolio.Maintain strong communication with suppliers to ensure uninterrupted supply.Coordinate the launch of new products.Supervise stock quantities and availability of product labels.Oversee product costings and update monthly, analyse competitor activity.Develop comprehensive technical product knowledge to support customer inquiries.Collaborate across departments—marketing, social media, warehouse, and retail—in a small team environment.In conjunction with Marketing, plan for the correct promotion of products over the year.New Product Development (NPD):Collaborate closely with the in-house dietitian throughout the development process, assisting with competitor research and other tasks.Manage communication and processes with pharmaceutical/FMCG companies and manufacturers from development through to warehouse delivery.Oversee product costings, including raw materials and finished goods.Coordinate label and packaging development by working with Marketing on design and compliance, briefing printers, and managing orders.Engage with suppliers about new product innovations and health trends.Lead the entire NPD process and team from initiation to completion.In conjunction with Marketing, ensure new products are continuously promoted during the agreed launch period (ie.6 mths).Food Safety:Ensure all labelling complies with SAHPRA and relevant legislation.Maintain the present GFSI system and enforce food safety protocols and standards including HACCP, GMP, VACCP, and TACCP.Assess implementation effectiveness of food safety systems.Oversee annual GFSI audit preparation and compliance.Verify all nutraceutical formulations comply with SAHPRA regulations.RequirementsMatric certificate (high school diploma or equivalent) is essential.Bachelor’s degree in Food Science, Food Technology, Dietetics, Nutrition, or a closely related field.Minimum of 1 to 2 years’ hands-on experience in New Product Development (NPD), Food Safety, or a related area within the food or nutraceutical industry.Strong understanding of food safety management systems such as HACCP, GMP, VACCP, and TACCP.Knowledge of regulatory compliance requirements, including SAHPRA and local labeling regulations.Proven experience working with suppliers, manufacturers, and cross-functional teams.Excellent project management skills with the ability to manage multiple projects simultaneously.Strong analytical and problem-solving abilities.Effective communication and interpersonal skills, capable of working collaboratively across various departments.Detail-oriented with a focus on product quality and compliance.Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).Ability to adapt quickly to changing market trends and business needs.Prior experience in packaging evaluation, cost management, and supplier negotiation is desirable.A proactive and self-motivated approach with strong organizational skillsValid driver’s license and own transport.Please send CV to Tori@sallyanncreed.co.za