Program Coordinator

Company DescriptionWe are a group of dynamic individuals who seek to transmit our energy and passion for creating sustainable social change while improving one community at a time. Wanderlust Adventures Group (WAG) is a collective of four unique travel brands, specializing in creating customized, sustainable, and responsible travel experiences. Catering to young adventurers aged 15 to 35, WAG is renowned for tailoring travel adventures that suit a variety of explorers. We provide group travel options for institutions and individuals, with a mission to inspire curiosity and exploration across the globe. With a dedication to responsible travel, WAG ensures every experience leaves a positive impact on both travelers and the destinations they visit. We take pride in being a sustainable travel company that's deeply rooted in Jamaica. Our commitment extends beyond extraordinary travel experiences; we focus on creating journeys that leave a positive impact on both the local community and the environment.Our immersive experiences are thoughtfully curated by our local experts, ensuring that your clients not only cherish their adventures but also actively participate in promoting social and environmental responsibility. We believe that travel should not only be transformative for the traveler but also a force for good, and that's the ethos we infuse into every experience we design.Role DescriptionThe Program Coordinator will support the day-to-day operations of adventure travel programs for Global Service Trips and Wanderlust Adventures under the Wanderlust Adventure Group umbrella. This role focuses on volunteer coordination, logistics management, and program coordination to ensure seamless delivery of immersive travel experiences.Key Responsibilities:Itinerary & Logistics Planning:Arrange accommodation, transportation, and meals for participantsCoordinate with vendors and service providers to secure resourcesManage travel logistics and provide pre-departure information to participantsParticipant Support:Serve as primary contact for participant inquiries and concernsAddress issues promptly and professionally throughout the program cycleTroubleshoot unexpected challenges and implement solutions on-site or remotelyProgram Evaluation:Collect participant feedback and performance data after each programIdentify areas for improvement and recommend enhancementsMonitor program budgets and identify cost-effective solutionsAdditional duties as assigned by the Managing DirectorQualifications:Bachelor's degree in Business, Hospitality, Event Management, or related fieldExceptional Communication and Customer Service skills to engage effectively with participants and stakeholdersPrevious experience in program coordination, event management, or travel operations preferredStrong organizational skills with exceptional attention to detailExcellent written and verbal communication abilitiesProficiency in project management software and digital collaboration toolsAdaptable problem-solver with ability to work independentlyPassion for adventure travel and cultural immersion experiencesRequirements:Reliable high-speed internet connection for remote workPersonal laptop suitable for professional useValid, clean driver's licenseTo Apply: Submit your application through the link provided. Join our team and help create transformative adventure travel experiences! https://www.wagja.com/application/