Project Manager (Business Process & Operations)

Are you a strategic thinker who thrives on turning complex challenges into streamlined, scalable solutions? We’re looking for a results-driven Project Manager to lead high-impact initiatives that transform the way we work.What You Will Do:Lead end-to-end project delivery—from planning to execution to post-project impact assessment.Drive process improvement by transforming manual workflows into automated, future-proof solutions.Break down complex projects into clear, actionable steps and deliverables.Analyze operational gaps and recommend data-driven, scalable solutions.Define business requirements and secure stakeholder alignment and approvals.Evaluate change management processes across both technical and business operations.Provide regular executive-level updates and ensure timely delivery of milestones.Measure project outcomes and capture learnings to fuel continuous improvement.What You Need to Succeed:A bachelor’s degree in Business Management, Computer Science, Industrial Engineering, IT, or a related field.Project Management Expertise:Strong grasp of full project lifecycle, stakeholder management, and balancing technical and operational needs.Familiar with business processes across back-office and customer-facing functions, including payment operations.Business & Financial Analysis:Skilled in identifying cost-effective, scalable solutions through clear requirement gathering and communication.Solid understanding of business financials and scheme operations.Stakeholder & Partner Management:Effective at building rapport, resolving conflicts, and aligning diverse teams toward shared goals.Technical & Analytical Skills:Logical problem-solver with awareness of IT implications and financial impacts.Bonus: Experience with AI workflows, Salesforce, Agentforce, Copilot Pro, or similar tools.Communication & Presentation:Excellent written and verbal communication skills to influence, present, and drive decisions.