Public Relations Officer (PRO)

Who We Are Metropolitan Group has been delivering outstanding real estate services across the UAE since 2008. Our flagship agency, Metropolitan Premium Properties, is one of the most awarded in Dubai and is consistently recognised by top developers like Emaar, DAMAC, Meraas, and more.We’ve built a people-first culture — one that focuses on nurturing talent, supporting growth, and creating an environment where people thrive. That’s why we’ve been recognised as a Great Place to Work and ranked among the UAE’s Top 10 Best Workplaces.What You Will DoYou’ll be the key point of contact for all government-related processes, ensuring compliance and smooth coordination across the organisation.Visa Processing: Manage new employment visas, renewals, cancellations, and status changes through relevant UAE government systems.Employee Onboarding Support: Coordinate Emirates ID, medical tests, insurance setup, and onboarding documentation.Government Liaison: Communicate with MOHRE, GDRFA, DED, RERA, Immigration, and other authorities on behalf of the company.Document Management: Maintain accurate records of passports, visas, licenses, establishment cards, and renewals.Compliance: Ensure all activities comply with UAE labour law, immigration regulations, and company policies.Portal Submissions: Submit applications and approvals via government e-services such as Tasheel, ICP, and Smart Services.Reporting: Prepare regular status updates and reports for HR and management.Issue Resolution: Troubleshoot and resolve delays, requests, or queries from authorities or internal teams.Who We Are Looking ForWe’re looking for a reliable and proactive PRO who knows how to navigate UAE government processes efficiently and professionally.Experience: 3–5 years as a PRO handling UAE visa, labour, and immigration procedures.Knowledge: Strong understanding of MOHRE, GDRFA, ICP, DED, RERA and free zone systems.Languages: Fluent English required; Arabic speaking is a strong advantage.Technical Skills: Proficient with government online systems and MS Office.Organisation: Able to manage multiple tasks under tight timelines with strong attention to detail.Communication: Clear, confident communicator comfortable dealing with authorities and internal employees.Personal Qualities: Trustworthy, solution-focused, and customer-service minded.Why Metropolitan?A leading real estate company in the UAE, with 15+ years of experience and 8 offices across 4 citiesCertified Great Place to Work, ranked in the UAE’s Top 10 Workplaces for 4 consecutive yearsDiverse and inclusive environment with 1000+ employees, 65+ nationalities and 40+ languagesCareer growth and internal mobility are actively supported, proven by countless success storiesEverything is provided to help you work efficiently and comfortably, from specialist equipment and training to break areas and Friday treatsA people-first culture that recognises success, acts on feedback, rewards loyalty, and actively drives positive changeCompany-wide referral programmes across 10+ services, with generous rewards for successful referralsReady to Apply?If this role feels like the right fit for your next career move, please submit your CV in English. Here’s what to expect from the hiring process:Recruiter Interview: A casual conversation to get to know you better.Hiring Manager Interview: A focused discussion with your potential line manager about the role and expectations.C-Level Interview: A final conversation with the relevant leader, if not already involved.We look forward to meeting driven, talented people ready to be part of Metropolitan’s next chapter.