Arkansas Department of Environmental Quality

Public Water Supply - Monitoring and Reporting Program Supervisor

Posted: 45 minutes ago

Job Description

Public Water Supply - Monitoring and Reporting Program Supervisor - (25142767)Working to support and implement the Department's mission to champion a healthy environment for a thriving Montana, the Section Supervisor is responsible for the day-to-day operations of the section. The Public Water Supply - Monitoring and Reporting Section Supervisor requires a diverse skill set in an environmental engineering or strong environmental health background, as well as exceptional leadership and management skills for a high stress position. The Public Water Supply - Monitoring and Reporting Section Supervisor regularly assists the Section to ensure organizational needs are met per Statute and Administrative Rules of Montana (ARM).Section Operations Analyze and plan short- and long-range staffing requirements to efficiently balance workload. Evaluate program costs and projected cash flows. Analyze the results of environmental testing associated with program requirements. Oversee and manage continuous process improvement of database and establishment of accurate reporting for performance-based queries. May review documents filed in assigned formal proceedings to assess program's statutory and administrative rule compliance, adequacy, and legal aspects.Supervision Develops relationships and fosters communication among diverse groups with the intent of finding mutually beneficial solutions to problems, handling complaints, settling disputes, and resolving conflicts. Identifies staffing needs and coordinates appropriate job descriptions, recruitment, and hiring practices; manages staff performance including implementation of progressive discipline process as necessary. Ensures a service-oriented approach and continually seeks ways to improve efficiency, customer service, and overall section effectiveness. Upholds a culture of respect by serving as a role model for staff. Establishes priorities and develops strategies to achieve performance targets; directs work and assigns work tasks of individual staff, monitors progress, negotiates, and compromises to achieve goals. Serves as the link between staff and management ensuring consistent communication including information regarding impacts of proposed projects, program changes, or legislation.Leads staff to accomplish goals by clearly and effectively communicating priorities and expectations, developing and coordinating annual work plans, providing meaningful and timely feedback, assisting staff to consider implications of actions, implementing professional growth plans and implementing the bureau and section strategic plan. The current Section Supervisor position directly supervises thirteen FTE.Knowledge, Skills And Abilities Knowledge of business and management principles involved in planning, setting priorities, leadership techniques, and coordination of people and resources. Knowledge of state and regulatory framework associated with the Monitoring and Reporting Section of the Public Water Supply Bureau. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of principles and procedures for personnel recruitment, selection, training. Skilled in leadership, dependability, and ownership of the agency's mission, accessibility, safety, discretion, quality, emotional maturity, respect, judgement, and contribution to a positive and communicative work environment. Skilled at handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Able to identify the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Able to anticipate problems and to monitor and assess performance of self, other individuals, or organizations to make improvements or implement corrective action. Able to understand and effectively communicate information and ideas both verbally and in writing. Able to develop creative solutions, making technical decisions, and looking beyond the status quo.Minimum QualificationsBachelor's degree in civil or environmental engineering, environmental sciences, construction management, or a related engineering or environmental field.Three (3) years of progressively responsible experience in a related or similar field with preference given to experience implementing safe drinking water requirements.Demonstrated experience in leading people is required, although this may be from roles other than formal supervisory experience. Alternative combinations of education and experience may be considered on a case-by-case basis.Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.Salary: $82,964.00 - 90,250.00 YearlyTelework Eligibility: Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement PlanNumber of Openings: 1 Employee Status: Regular Schedule: Full-TimeJob Type: StandardShift: Day JobTravel: Yes, 20 % of the TimePrimary Location: HelenaAgency: Department of Environmental Quality Union: 000 - NonePosting Date: Nov 26, 2025, 7:00:00 AMClosing Date (based on your computer's timezone): Dec 16, 2025, 6:59:00 AMRequired Application Materials: Cover Letter, ResumeContact Name: Tiffany Daley | Contact Email: Tiffany.Daley@mt.gov | Contact Phone: 4064444218 The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.

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