Ward Clerk - Karana

🌟 Ward Clerk – Karana (Aged Care)Yarrawonga Health – Yarrawonga, Victoria Permanent Part-Time Ongoing Position | 55 hrs per fortnightFirst 12-months shifts on Monday & Friday will be 7.5 hours in duration. Shifts will then move to 5.5 hours for all rostered shifts.Are you an organised, people-focused professional looking to make a meaningful impact every day?Yarrawonga Health is seeking an enthusiastic and dedicated Ward Clerk to join our Karana Aged Care team. This is your opportunity to be part of a warm, community-centred organisation where your work truly matters.💛 Why Yarrawonga Health?Located on the beautiful Murray River, Yarrawonga Health is a proud rural health service committed to high-quality care and strong community values. In our Karana ward, you will be part of a team that supports residents to feel at home, respected, and cared for.We OfferA supportive and inclusive workplaceA role with purpose and daily varietyOpportunities to grow your administrative and health service skillsA chance to contribute to meaningful moments in the lives of our residents and their families🏡 About the RoleAs the Ward Clerk for Karana, you will be the welcoming face and the organisational heartbeat of the ward. You’ll support residents, families, visitors, and clinical staff with efficient, compassionate, and proactive administrative service.Ongoing Hours7.5-hour shifts every Monday and Friday for the first 12 months55 hours per fortnightStandard roster: 5.5 hours per day🌼 Key ResponsibilitiesFront Desk & Visitor ManagementGreet and screen visitors using the LoopLearn kioskManage all incoming calls and walk-in enquiries professionally and promptlyDirect residents, visitors, and families to the appropriate staff memberGeneral AdministrationProcess and distribute incoming mail, emails, and faxesEnter compliments and complaints into the Incident Management SystemAssist the Nurse in Charge with replacement roster phone callsMaintain office equipment and arrange servicing as requiredMonitor and order stationery and essential suppliesMeeting Support & CorrespondencePrepare and circulate minutes for Resident & Relative Meetings, Staff Meetings, and Food & Dining Experience MeetingsDistribute lifestyle activity calendars, newsletters, special event invitations, and other resident communicationsMedical Records ManagementCreate and maintain electronic and paper medical recordsComplete administrative tasks for new resident admissionsScan and file clinical and non-clinical documentsMaintain ID label suppliesEnsure medical records are organised, tracked, and forwarded appropriately, including post-discharge timelinesAdditional TasksMaintain up-to-date next-of-kin lists, emergency folders, and emergency contact listsEnsure adequate clothing labels for residentsMaintain work instructions (with approval)Prepare contract foldersProvide general administrative support to the Karana leadership team✨ About YouWe Are Looking For Someone Who IsFriendly, welcoming, and compassionateConfident managing competing prioritiesDetail-focused, organised, and reliableComfortable working in a busy clinical environmentTech-savvy with strong communication skillsExperienced in healthcare administration (desirable, not essential)🌿 Ready to Make a Difference?Join us in delivering exceptional care to older adults in our community. This role is perfect for someone who thrives on connection, variety, and meaningful work.For more information please contact Tayce Gallagher, Administration Team Lead via email on Tayce.Gallagher@yh.org.au📩 Apply today and be part of the team at Yarrawonga Health’s Karana Aged Care.Applications Close: 14th December 2025Your next rewarding career step starts here.Interviews may be conducted prior to closing date If successful applicant found, ad may be closed prior to stated closing date