Quality Assurance Real Estate

Company DescriptionEliva Real Estate is committed to redefining property services by delivering innovative and personalized experiences. The company focuses on transforming the real estate journey into something exceptional for clients and stakeholders alike. With a forward-thinking approach, Eliva Real Estate stands out as a dynamic and customer-centric organization. Its dedication to excellence creates opportunities for both clients and employees to thrive.Job Title: Quality Assurance Specialist – (Real Estate)Job Summary:Responsible for reviewing, qualifying, and managing all incoming leads to ensure accuracy and quality before assigning them to the sales team. Plays a key role in optimizing lead flow, improving conversion rates, and supporting overall sales efficiency.Key Responsibilities:Review and verify all incoming leads from various channels (online, campaigns, referrals, etc.).Filter and qualify leads based on company criteria before assigning them to sales agents.Ensure fair and timely distribution of leads among the sales team.Track lead performance and follow up on feedback from sales agents.Maintain accurate records in the CRM system and generate lead quality reports.Coordinate with the marketing and sales teams to improve lead generation and conversion quality.Qualifications:1–3 years of experience in real estate lead management or sales operations.Strong attention to detail and data accuracy.Proficient in CRM systems Excellent communication and organizational skills.