Quality Engineer

This job was posted by https://www.kansasworks.com : For moreinformation, please see: https://www.kansasworks.com/jobs/13396237DescriptionAt KMT Waterjet, a Shape Technologies Group (SHAPE) company, weredevoted to a single goal: delivering innovative manufacturing processsolutions that propel our customers to success. SHAPE is a strategicecosystem of companies including Advanced Pressure Systems (APS), FlowInternational, Shape Process Automation KMT Waterjet, H20 Jet, AquaDyne, Aquarese, Pro jet System, and TOPS. Collectively, we provide anextensive portfolio of manufacturing process solutions to customersaround the world.Spanning 100 countries and a broad array of industries, SHAPE isexpanding its reach through a growing number of direct and indirectchannels. By partnering with our customers, we become integral to thesuccessful design and manufacture of their next-generation products. Wecontinually scour the globe for new, industry-leading technologies toadd to our differentiated portfolio of offerings and grow our customerbase. Our vision is to become the preeminent advanced process solutionspartner handling the highly engineered products of tomorrow.**What We Offer.**In addition to training and career advancement opportunities, we offercompetitive salaries and a comprehensive benefits package includingmedical, dental, vision, 401(k), paid time off, life insurance, paiddisability insurance, education reimbursement, and more.KMT Waterjet, Inc., is seeking a highly skilled Quality Engineer to joinour dynamic Quality Assurance team. In this role, you will monitorperformance across the Quality Management System (QMS) identifyingopportunities and driving improvements in partnership with the design,operations, supply chain, customer services organizations, and externalproviders of products and services. You will report to the Director ofQuality and collaborate closely with other departments to maintainseamless operations.ESSENTIAL DUTIES AND RESPONSIBILITIES**include but are not limited toThe Following Manage the intake, clarification, assignment, and closure of allcustomer and/or field personnel-reported problems. Run daily meetings ensuring incoming issues are clarified andassigned to responsible functions. Work with cross-functional representatives ensuring issues aremoving through the problem response workflow or are escalatedwhen progress is insufficient. Provide investigation and problem-solving assistance whereverneeded. Publish weekly management indicators on the performance of thecustomer action tracking system (CATS) highlighting problemareas where intervention, escalation, or additional resourcesare needed. Develop Key Performance Indicators (KPIs) for business processesthat deal with in-process quality data, non-conforming material,customer returns, and any other process that identifies qualityproblems or potential problems. Apply data analysis methods to interpret problems accurately andidentify the right opportunities. Conduct causal analysis, alone or with stakeholders, and drivetargeted corrective action. Work with third-party suppliers, including logistics fulfillmentcenters, to develop or improve KPIs and drive Corrective andPreventive Actions for externally provided products and services. Maintains a documented QMS that dynamically changes with businessneeds and business processes and remains compliant with certifiedstandards (ISO 9001, AS 9100). Ensures procedures reflect actual work practices that conform torequirements. Conducts QMS audits (internally and with external providers ofproducts and services) and drives resolution of identifiednon-conformances. Asses the effectiveness of quality system elements tocontinuously improve to meet quality objectives. Otherdutiesas assigned.Regular and predictable attendance is an essential function of thisposition.