Quality Excellence Frozen Sr. Associate (Pegangsaan)

Job Description:1. StrategyEstablish key performance indicators specifically for fresh andfrozen inventory handling, temperature control, spoilage rates, and fulfillment times. Ensure these alignwith broader management goals and customer expectations for quality and speed.Design and monitor end-to-end improvements in fresh and frozenstorage, picking, and delivery processes. Focus on minimizing waste, maintaining quality, and improvingefficiency across the supply chain.To identify improvement opportunities, proper project planning, executing projectand collaborate with other stakeholders to ensure the project delivered.Incorporate innovative tech solutions, such as temperature-monitoring IoTdevices, to automate quality checks and ensure real-time tracking of fresh and frozen inventory.2. BAU (Business as Usual)Ensure that any process improvements related to fresh& frozen operations directly improve customer value, such as fresher deliveries, quicker fulfillment, and reduced stockouts.Collaborate with stakeholders in procurement, warehouse, and fulfillment to streamline handling, storage, and delivery of fresh and frozen goods.Regularly review and refine SOPs specific to cold storage, picking, and dispatch.2. Managing TeamProvide specialized training to teams handling fresh and frozenitems on temperature sensitivity, FIFO (First In, First Out) stock rotation, and compliance with food safety regulations.Set performance goals for the fresh & frozen fulfillment team, focusing on maintaining product quality and minimizing spoilage or damage.Regularly assess team performance based on these metrics.Requirements:Familiarity with industry benchmarks and best practices for fresh and frozen supply chain management.Strong interpersonal skills and ability to collaborate effectively with cross-functionalteams.Minimum 4 years of hands-on experience in managing the supply chain for fresh and frozen products in a fast-paced environment.Demonstrated ability to analyze, optimize, and improve processes related to fresh and frozen inventory handling, storage, and delivery.Proven track record of identifying and implementing continuous improvements to enhance quality, efficiency, and customer satisfaction.Prior experience in the quick-commerce industry is a plus.Proven ability to lead and motivate a team.Familiarity with technology tools and systems used in supply chain management, such as temperature monitoring devices and inventory management software.