SOP Fresh & Frozen Fulfillment Associate

Job Description: ★ Lead the development and refinement of SOPs and Work Instructions across functions, ensuring standardization across operational teams. ★ Provide socialization to relevant stakeholders regarding updates to each SOP or the introduction of new SOPs/processes. ★ Act as the primary point of contact between operational teams and process excellence teams regarding SOP development. ★ Conduct periodic reviews of SOP effectiveness and identify gaps against current operational needs. ★ Oversee the SOP database with strict version control procedures and manage the approval/release process Requirements: ★ Bachelor's degree in Business, Supply Chain, Industrial Engineering, or a related field. Minimum 1 year of professional experience in SOP development, or business process improvement. ★ Ability to design and visualize processes using Microsoft Visio or other flowcharting tools. ★ Eagerness to learn, with a proactive and growth-oriented mindset. ★ Strong in written & communication skills and attention to detail, especially in documentation and procedural accuracy