Quality Intelligence

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?We are seeking a highly experienced and technically proficient Control Automation Principal Engineer to lead the design, implementation, and optimization of automation systems within our medical device manufacturing operations, and in compliance with regulatory standards (e.g., FDA, GMP). This role requires a blend of deep technical expertise, strategic thinking, and strong leadership to drive innovation, ensure operational excellence, lead cross-functional project teams, and driving digital transformation initiatives.This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes.The Sr. Associate, Quality Assurance Engineering, is primarily responsible for developing, modifying, and maintaining quality evaluation and control systems, devising inspection methods, and managing product quality risks. You will apply advanced technical knowledge and analytical skills to ensure product precision and reliability.Specifics Include:Supports and at times, leads and manages post-market VOC/investigations to identify root causes, establishes corrective actions and executes prevention plans in products and/or processes (both internal and external)Establishes corrective actions for deviations, provides formal structured approach to assist in determining root cause for nonconforming events and evaluate CAPAs for lifecycle effectivenessReviews Deviations, Investigations, Impact Assessments and other forms of Quality documentation as assignedAssure timely completion of CAPA itemsProficient in process, product, and data review within respective field of operation in accordance with job responsibility and function, able to troubleshoot process, material and technique-related issuesWorks with Quality Organization to collect Voice of Customers and understand non-conforming eventsWorks with the Supplier Quality Organization to mine, analyze data and drive root cause analysis and corrective actions that will help eliminate supplier related quality issuesAnalyzes data/metrics using sound statistical practices. Develops and implements solutions based on statistical analysisResearches and writes special investigations technical summary. Reacts quickly to trends and issues detected by quality intelligence data and effectively addresses them.Ability to travel domestically and internationally as needed.WHAT YOU’LL BRING TO ALCON:Bachelor’s degree in Science or Engineering.Minimum 5 years of experience in the relevant field, with at least 2 years in the medical or pharmaceutical industry.Deep knowledge of complaint investigations and analysis.Strong understanding of CAPA and ISO 13485Proven track record of leading complex complaints in regulated environments.HOW YOU CAN THRIVE AT ALCON:Good team playerPart of growing companyOpportunity be involved and exposure to projects from global siteATTENTION: Current Alcon Employee/Contingent WorkerIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.Find Jobs for EmployeesFind Jobs for Contingent Worker