Receptionist

RECEPTION/CLIENT SUCCESS Team memberWhat's on Offer:Modern office and facilities.Lifestyle and balance-focused culture.Leadership mentoring and support.Collaborative team environmentOngoing training and supportAbout Naked Accounting and what we are looking for:Naked Accounting does things differently – we are Lifestyle Accountants and Advisors, and we're on the lookout for superstars who want to love who they work for and with! We're seeking a team member who values flexibility and is excited by the opportunity to join us and make a real difference.We're looking for someone who thrives on building meaningful client relationships, embraces innovation, collaborates with purpose, stays focused on results, and brings a growth mindset to everything they do.We pride ourselves on helping our clients live the life they want. Our business clients are diverse, spanning industries and sizes, so you'll gain exposure to a wide range of tasks and experiences as you grow in your role.The Person:Our Client Success team is the forefront of Naked Accounting, leading the way in client communication and shaping every step of the client journey. We're looking for someone with solid experience in public practice accounting and a strong grasp of related systems, who can help us deliver a seamless and welcoming client service experience.The ideal candidate will be confident in client interactions, proactive in problem-solving, and equipped with top-notch administrative skills to support our vibrant team of accountants and business advisors. If you thrive in a fast-paced environment and love making clients feel supported and understood, we'd love to hear from you!Australian work rights are required for this position.You will demonstrate:Experience in a similar role within an accounting practice1-2 years of experience in an accounting practice is requiredProficiency in Microsoft Office, Xero suite, ASIC, and the ATO PortalFamiliarity with CAS 360, ATOmate and FYI (ideal but not essential)Strong organisational and time management skills, with the ability to meet deadlines and manage competing prioritiesA commitment to continuous improvement and professional developmentA proactive and positive contribution to the workplaceConfidence and professionalism in all forms of communicationAvailability to work flexible hours on a fixed day weeklyKey responsibilities:Manage Reception area and phones as first point of contact for clients and visitorsProvide general administrative support and assist with day-to-day office operationsManage both digital and physical documentation with accuracy and careOversee ASIC secretarial services using CAS 360 softwareEnsure timely and efficient correspondence with the ATO and ASICMaintain and update the client database to ensure accuracyShare responsibility for managing incoming client communications, including phone calls and emailsMaintain the mail register and coordinate mail collection as neededSupport client onboarding and offboarding processesManage the electronic signing process for tax packages and other documentationOther administrative duties, as required.Salary negotiable based on experience.