Job Description
Novaris is seeking a dynamic Regional Director of Operations on behalf of our partnered client to elevate the operational success and strategic direction of their multi-site ophthalmology clinics.Key responsibilities: Provide comprehensive oversight of daily activities across all locations within the region, ensuring high standards of service and efficiency.Work closely with practice managers and key site staff, offering guidance and training to foster a cohesive and high-performing environment.Monitor, analyze, and enhance key performance indicators, including revenues, patient satisfaction scores, and conversion rates, driving overall clinic success.Lead efforts in hiring, engaging, and retaining top-tier talent, focusing on employee satisfaction and increasing retention.Implement and refine operational workflows to enhance efficiency while managing and reducing costs effectively.Requirements:Bachelors degree (Masters in related field preferred)Ability to travel across designated region 5+ years of multi-site operational leadership experience (ophthalmology or optometry preferred)Proven experience in overseeing 10+ clinics
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