Relocation Support- Dutch Customer Service

Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat in a professional and friendly manner.Assist customers with product information, order issues, and technical problems.Resolve customer concerns efficiently and escalate more complex issues when necessary.Provide clear and effective solutions to ensure customer satisfaction.Maintain accurate records of customer interactions in the CRM system.What We Are Looking ForFluency in Dutch (C2 level) and good communication skills in English (B2 level or higher).Strong problem-solving skills and the ability to handle customer inquiries with empathy.Flexibility to work rotational shifts from Monday to Friday, including bank holidays.Must be available to work on-site in Lisbon.What We OfferCompetitive salary and benefits.Private health insurance.Paid training to ensure you succeed in your role.A dynamic and supportive work environment.Opportunities for career development and advancement.