Remote Hospitality Coordinator – Reservations & Guest Support

Job Title: Remote Hospitality Coordinator – Reservations & Guest SupportCompany: Destination KnotJob Type: Flexible Schedule | Remote WorkAbout Destination Knot:Destination Knot is a professional travel planning company dedicated to delivering personalized, high-quality travel experiences. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on exceptional service and attention to detail.Position Overview:We are seeking motivated and detail-oriented individuals to join our team as Remote Hospitality Coordinators focusing on reservations and guest support. In this role, you will assist clients with booking travel accommodations, managing reservations, and ensuring a smooth and enjoyable experience from the moment they inquire until the end of their stay.Key Responsibilities:Coordinate hotel reservations and other travel-related bookingsProvide clients with accurate details about accommodations, amenities, and availabilityHandle changes, modifications, and special requests promptly and professionallyCommunicate with guests via phone, email, and online platforms in a friendly and helpful mannerMaintain accurate booking records and client profilesCollaborate with team members to ensure exceptional guest experiencesStay current on hospitality trends, travel destinations, and supplier offeringsRequirements:Excellent communication and customer service skillsStrong organizational abilities with attention to detailAbility to work independently and manage multiple client requestsBasic computer proficiency and a reliable internet connectionInterest in hospitality and travel servicesPrior experience in hospitality, customer service, or reservations is a plus but not requiredWhat We Offer:Flexible, fully remote work environmentTraining and access to industry booking tools and resourcesSupportive team culture and mentorshipIncome-earning possibilities based on performanceTravel discounts and industry perksProfessional development and growth opportunitiesReady to deliver exceptional guest experiences from anywhere?Apply today and join the Destination Knot team!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.