Renewals Consultant - Business Setup

We are Hiring!!!We are looking for an Enthusiastic License Renewals Consultant from one of our clients from the Business Setup Industry in UAE.The Renewals Consultant supports the renewal process within the Free Zone Authority by providing assistance and guidance to clients. This role involves facilitating the renewal process, addressing client inquiries, and ensuring compliance with regulatory requirements.Responsibilities.:• Handles follow ups with existing clients and updating status on the CRM (ZOHO)• Educate clients with information related to payments, amendments, activities,eligibilities, Company's rules, terms and conditions.• Follows up all renewal clients by phone call and emails − As per Renewal Processand Business Rules.• Achieves monthly renewal KPI targets• CRM management for Renewal• Has in−depth Client's product knowledge and Services to up−sell and generaterevenue• Provides daily/ Weekly and Monthly report on the number of renewals completed• Coordinates between Revenue, Compliance team and Operations Team to facilitateclients’ requirements.• Actively involved in delivering excellent sales/customer service to the client duringthe process of renewals• Maintains high conversion rates as per KPI• Provides straight forward, transparent and accurate information related to therequirements of the client.• Provides supports to clients (if needed) related to applying the renewal in theportal• Works closely and maintaining strong and mutually beneficial relations betweenthe Free Zone Authority and its channel partners.Qualifications & Requirements.:• Bachelor’s Degree Graduate• 2 – 4 years of experience in similar role• Proven experience in similar role.• Experience in Freezone or business set up industry is an advantage• Experienced in Client-facing and sales role• Demonstrated ability to convert prospects, close deals, and achieve sales quotas• Strong knowledge of sales principles, methods, practices, and techniques.• Strong problem identification and objections resolution skills.• Strong communication skill (verbal and writing) and interpersonal skills• Self-motivated, with high energy and an engaging level of enthusiasm• Competent knowledge of the Freezone• Customer-focused mindset with the ability to multi-tasks• UAE Driver’s License with own Car