Retail Manager - Western Jamaica

The Retail Manager oversees day-to-day operations of the apothecary, providing leadership to all departments throughout the facility. S/he oversees operations according to established policies and procedures while managing all strategies and tasks related to facilities, accounting, sales and marketing, and public relations. The ideal candidate is ultimately responsible for overall building appearance, cleanliness, comfort, functionality, safety, security, and overall customer experience and must have a combination of retail management experience and qualifications to understand the day-to-day requirements of the position.  Core Responsibilities: Always maintains the highest level of presentation and customer service standards Responsible for managing the apothecary department in a manner that supports the organizations mission Provide departmental leadership to assure that all departmental operations such as admissions, patient consulting, product dispensing, cash management, inventory management, inventory auditing, outreach, marketing and ordering are functioning with integrity and in the most cost efficient and compliant manner Performing monthly, quarterly and annual sales reviews and provide suggestions for improvement to the National Retail Manager Responsible for ensuring vigilance, adherence and compliance with the Cannabis Licensing Authority regulations including but not limited to confidentiality, training, record keeping, submissions of reports, preparation of policies and procedures, acting as a departmental contact person for regulators and law enforcement personnel as required Reviewing, maintaining and updating all departmental SOP's and assuring that any changes are communicated to employees and the most recent SOP versions are available 24/7 for planned and unplanned audits by regulators and organization management Overseeing and ensuring cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, maintaining and reconciling cash with all departmental SOP's Provide coaching, feedback, and developmental opportunities with a view to building an effective team. Creating new product and price points for cannabis products and paraphernalia products Ensuring proper management of pre-packaged inventory and inventory movement between the vault and dispensing stations Overseeing and ensuring nightly audits and ad hoc audits are being conducted for verification of all inventory items. Partners with the Human Resources in writing appraisals, training needs and disciplinary actions when required Planning & coordination of staff meetings and company sponsored events Qualifications/ Desired Skills: Bachelor's Degree in business, management, or related areas Experience working in a heavily regulated industry; 5-7 years in progressively responsible retail experience, including at least 3 years in a management position Proficient computing skills Innate desire to achieve success and a work ethic to match Ability to critically think and problem solve without direction High level of integrity Experience in a complex, fast-paced environment Retail management experience Knowledge of retail operations Organization and planning skills Strong operational skills in a customer-service environment Supervisory and team-building skills Ability to pass all required background checks to work with cannabis