Retail Store Supervisor

Sojojob Pvt Ltdfull-timeMid LevelNegotiableon-siteKathmanduSkills RequiredMS-OfficeGooglesheetCRMJob DescriptionJob Summary:We are seeking a motivated and experienced Retail Store Supervisor to oversee daily operations and lead the sales team in delivering excellent customer service. You will be responsible for staff supervision, maintaining store standards, achieving sales goals, and ensuring smooth, efficient store operations.Key ResponsibilitiesSupervise and guide store staff in their daily responsibilitiesAssist in achieving sales targets and improving overall store performanceMonitor inventory levels, stock replenishment, and product displaysEnsure excellent customer service and resolve customer issues or complaints promptlyEnforce company policies, procedures, and store operating standardsSupport in staff scheduling, attendance tracking, and performance feedbackMaintain store cleanliness, visual merchandising, and promotional setupsHandle cash management, billing accuracy, and daily closing reportsTrain and onboard new team members as neededCommunicate with higher management regarding store operations and reportingQualificationsBachelor degree in Business or Management is a plus2–4 years of experience in a retail environment, with at least 1 year in a supervisory roleStrong leadership, communication, and problem-solving skillsProven ability to motivate and manage a sales teamFamiliarity with POS systems, stock management, and retail softwareStrong customer service orientation and sales acumenAbility to multitask, prioritize, and work under pressurePreferred SkillsVisual merchandising or inventory control knowledgeBasic Excel/reporting skills for daily sales or stock trackingWork EnvironmentStore-based position with regular interaction with customers and staffFast-paced, team-oriented retail environmentFlexible schedule, including weekends, holidays, and shiftsOther Jobs at sojojobSEE ALLArea Sales Manager [ Pharmaceuticals ]Sojojob Pvt Ltdfull-timeon-siteDigital Marketing StrategistSojodatafull-timeon-siteVideo Editor SRSojojob Pvt Ltdfull-timeon-siteBusiness Development OfficerSojojob Pvt Ltdfull-timeon-siteSenior Software ArchitectSojojob Pvt Ltdfull-timeon-siteSite SupervisorSojojob Pvt Ltdfull-timeon-siteRetail Store SupervisorSojojob Pvt Ltdfull-timeon-siteSales AssistantSojojob Pvt Ltdfull-timeon-siteCategory Officer – Beauty & FashionSojojob Pvt Ltdfull-timeon-siteReceptionistSojojob Pvt Ltdfull-timeon-siteDatabase Administrator (DBA)Sojojob Pvt Ltdfull-timeon-site