Sales Operations Intern

About ArteraOur Mission: Make healthcare #1 in customer service.What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.Our Impact: Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually.Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.SummaryAre you passionate about data, sales operations, and making a meaningful impact in a fast-paced, innovative environment? As a Sales Operations Intern, you’ll join our Revenue Operations team and support critical sales and marketing initiatives. From redefining territories to managing inbound leads and improving data quality, your work will directly contribute to business success.You'll gain hands-on experience with tools like Salesforce, learn sales and marketing operations fundamentals, and work with a supportive team that values curiosity, initiative, and growth. If you’re ambitious, eager to learn, and ready to make an impact at a fast-growing startup, we’d love to hear from you!Location Note** This internship is based in Santa Barbara, CA. Interns are expected to work onsite at least three days per week, with a minimum of five hours per day. It’s a great way to stay connected, collaborate face-to-face, and maximize hands-on learning with the teamResponsibilitiesTrack and manage inbound and marketing-generated leadsClean and update account and contact data in SalesforceSupport data quality initiatives for sales and marketing, including segmentation and reportingCollaborate with team members to improve lead management and conversionHelp maintain and enhance Salesforce reports and dashboardsRequirementsAvailability for at least 3 months (with potential to extend based on performance)Strong written and verbal communication skillsSelf-starter with curiosity, initiative, and a growth mindsetInterest in learning Salesforce and understanding sales/marketing opsFamiliarity with Google Sheets or other spreadsheet toolsMust be able to work onsite in Santa Barbara at least 3 days per week, for 5+ hours per dayAvailability to work at least 20 hours per week during standard business hoursBonusPrior experience with Salesforce or other CRM systemsExposure to data management, reporting, or segmentationUnderstanding of basic sales or marketing conceptsLOCATIONArtera HQ is in Santa Barbara, CA. This is an in-office role.WORKING AT ARTERA Generous time off - Company holidays, Winter & Summer break, and flexible time offEmployee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENTArtera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.DATA PRIVACYArtera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.Security RequirementsAll employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.