Sales Support Representative (Various Locations/Hybrid, DE)

Who we are – Our mission and our motivationArrive is a leading global mobility platform, active in over 90 countries and 20,000 cities, with strong brands such as EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia.Our mission is ambitious: We empower individuals and communities to make smarter decisions for a better future and more livable cities. With us, you 'll actively reshape urban mobility and help define the future of moving and parked traffic worldwide.Our values are our compass: curious, focused, and collaborative – they guide us in our daily actions. Become part of a global team driving digital transformation in mobility.Your role: The crucial link in customer successWe are looking for a proactive individual who shines with a passion for sales, administrative excellence, and a service-oriented approach. In this multifaceted key role, you will be the link between our German customers, our field sales force, our operations team, and our international production sites.You will take responsibility for key end-to-end processes, provide comprehensive advice to our customers and make a significant contribution to smooth project execution – from the initial offer through spare parts business to successful invoicing.Your responsibilities and tasksCustomer Consulting & Solutions: You are the competent contact person for our customers (by phone and in writing), develop individual solutions and build long-term partnerships – from complex product inquiries to the spare parts business.Process control: You are responsible for the entire sales and after-sales process: from independent calculation and creation of offers (products, spare parts, maintenance contracts) to order confirmation and invoicing.International Project Coordination: You ensure smooth project execution by coordinating delivery dates with our international teams.Efficiency & Optimization: You actively contribute to process optimization and automation in the back office.Data management: You maintain and update sales-relevant data in our CRM/ERP systems.Your profile: Skills and mindset that will move us forwardWe value your personality and potential, not just your certificates.Basic knowledge: Completed commercial training, a university degree (e.g. business administration/economics) or a comparable qualification.Experience (not a must, but a plus): You already have experience in sales administration, sales management or service administration – career changers with the right attitude are welcome.System affinity: You have a confident handling of CRM and ERP systems (ideally Salesforce) and are familiar with Google Workspace.Work style: You work independently, in a structured manner, and like to take the initiative. Your strong solution-oriented and efficient work style sets you apart.Soft Skills: You are a communicative team player with a hands-on mentality, who is patient in dealing with customers and enjoys an international, dynamic environment.Languages: Excellent communication skills in German and English (spoken and written) are essential for collaboration in our global team (minimum level C1).The role can preferably be performed in one of our offices in Kiel, Berlin, or Hanover, although a hybrid solution or remote work is also possible. Together we will find the best solution.Please note: This job description is translated from German.Apply for this job