PurposeContributes to the overall success of the Human Resources function in The Bahamas by ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Is responsible for supporting the general administration and controls all processes related to staff services: payroll, HR Systems, wellness, benefits administration, postings of jobs on to Careers, employee letters (job certifications, work permits, offer letters, etc), filing and record keeping, HR reporting requirements and data collection for HR metrics.
The HR Support Officer identifies, recommends and initiates ideas toward the development and improvement of processes in order to enhance the delivery of HR programs and processes. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. Accountabilities• Provides administrative support to ensure effective delivery of Total Rewards and Wellness programs and recruitment activities. • Acts as a first point of contact for HR-related queries from the businessMaintains sound knowledge of all approved HR policies, programs, processes and guidelines, including regulatory programs and guidelines, e. g. National Insurance, maternity leave, pension schemes.
• Provides support to administering the employee benefits programs including benefits billing, pension and GESOP reconciliation and required remittances. • Provides support to the manager with market research relating to the analysis of compensation and benefit programs relative to competitor institutions. • Prepares applicable advice letters relating to compensation changes pertaining to promotions, acting allowances etc. • Prepares letters of reference to certify employee status, position, salary and any other relevant information. • Makes routine decisions relative to assigned tasks; however difficult or contentious issues are referred to the manager. • Assists employees/managers with benefit-related enquiries.
Data Management and HR Reporting• Maintain efficient HR filing and record keeping (physical and electronic) ensuring audit requirements are upheld. • Ensures the completeness, accuracy and reconciliation of the data in the HR information system and payroll system. • Serves as the liaison between branches/units with the HRSC on payroll issues/enquiries. • Assist in the review of data integrity to facilitate various HR programs, e. g. AIP, ScotiaPulse survey. • Assist with report preparation and tracking of development and acting assignments, overruns and contract hires;• Produce required data/documentation to fulfill internal and external audit reviews.
• Identify and recommend improvements of tools and processes to enhance the delivery of programs and processes. Supports Talent Acquisition Function• Prepares job files and ensures accurate maintenance of records in support of the recruitment process;• Assists in the processing of payments for the employee screening vendor.
Education, Experience and other Information • Post-secondary degree or diploma• 1 - 3 years work experience• Strong proficiency with MS Word, PowerPoint and MS Excel• High degree of analytical skills with high attention to detail and accuracy• Strong understanding of HR policies and procedures, and a good understanding of theregulatory environment, and reporting requirements in The Bahamas. • Possesses clear sense of urgency and ability to work effectively in high volume/peak cycles• Excellent verbal, written and interpersonal communication skills• Committed to organizational confidentialityQualified candidates should apply using the link and submit C. V. via email to: hrbahamas@scotiabank.
com on or before August 29th, 2025. Please note that only those individuals short-listed for an interview will be contacted. Kindly put the job title in the subject line when applying.
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