Senior Analyst, Project Success

Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours.We are feeding the world’s curiosity!Job DescriptionJob OpportunityThe Project Success Analyst will be working with a technology leader in the market research industry specializing in online and digital methodologies. They will be responsible for managing and overseeing online research projects while developing and growing relationships with customers. The position plays a critical role for the organization as the primary client contact. As part of a global coverage team, the Project Success Analyst is responsible for ensuring customer satisfaction through enabling project delivery for clients, supporting client growth strategies, troubleshooting client concerns, communicating effectively and often with clients, and assisting in upsell opportunities.Candidates with high initiative and a hands-on/can-do approach to business will thrive in this environment and will be met daily with new opportunities to facilitate the company’s growth. Enthusiastic team players will quickly be able to make their mark in our demanding but stimulating environment where creativity, initiative and superior results are rewarded. This position is remote. QualificationsBA/BS DegreeMinimum 2 years of customer-facing experience with proven ability to manage multiple complex projects under tight deadlinesProficient in Microsoft Excel and Google Suite Strong work ethic with self-motivated mindset and drive to achieve goalsAbility to get on a call with the client and handle yourself professionally and competently Detail oriented, self-starter who is eager to learn new skills and conceptsAn innate sense of accountability, ability to provide proactive and thoughtful feedbackTop quality and ability in written and oral communication in English, additional languages are highly beneficialHigh speed Internet connection to be able to communicate and conduct business worldwidePreferred QualificationsKnowledge of the online market research ecosystemKnowledge of programmatic samplingSurvey design experience in Qualtrics, Survey Monkey, etc.Market Research coursework or experienceMicrosoft Excel certificationStatistical knowledge or working knowledge or SPSS, STATA, SASAbility to speak other languages in addition to EnglishBenefitsCompetitive salary, commensurate with experienceComprehensive training and opportunities for professional growth and promotionWorldwide exposure to the biggest companies in the market research industryCompany-provided laptop and other facilities to enable work from homeWe learn from each other’s experiencesStop and listen; every opinion mattersWe embrace diversity, equity and inclusion.Additional Information Our ValuesCollaboration is our superpowerWe uncover rich perspectives across the worldSuccess happens togetherWe deliver across borders.Innovation is in our bloodWe’re pioneers in our industryOur curiosity is insatiableWe bring the best ideas to life.We do what we sayWe’re accountable for our work and actionsExcellence comes as standardWe’re open, honest and kind, always.We are caringWe learn from each other’s experiencesStop and listen; every opinion mattersWe embrace diversity, equity and inclusion. More About CintWe’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth.In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries.Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com) Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.