Senior Client Relations

Company Description DIG is a distinguished real estate investment group based in Egypt, known for its strong business track record and a thriving portfolio of successful projects. With a commitment to excellence, DIG delivers high-quality developments backed by years of expertise in the real estate sector. The company has earned recognition for its innovative approaches, ensuring client satisfaction and long-term value. Role Description This is a full-time, on-site role for a Senior Client Relations professional based in New Cairo. The Senior Client Relations role involves managing and nurturing relationships with clients, ensuring exceptional customer satisfaction, and addressing client inquiries and concerns promptly. This role includes proactively identifying and understanding customer needs while fostering trust and loyalty to enhance the client experience. The Senior Client Relations professional will collaborate across teams to ensure seamless communication and support for clients. Qualifications Strong Interpersonal Skills and the ability to build and maintain relationships with diverse clientsProficiency in Customer Satisfaction, Client Relations, and ensuring client expectations are met or exceededExcellent Communication and Customer Support skills for clear and effective interactionProblem-solving ability, organizational skills, and a client-focused mindsetFamiliarity with the real estate industry or prior experience in a similar role is a plusBachelor's degree in Business Administration, Marketing, or a related field preferred