Senior Director of Logistics Product Management

Lead the end-to-end development and implementation of NXN’s high-value logistics projects, including dark store initiatives, from inception to go-live by developing tailored logistics and fulfilment solutions in collaboration with operations, digitization, solution engineering and pre-sales teams; thereby enhancing competitiveness and driving new revenue streams in line with NXN’s long-term business objectives.Strategy, policies and proceduresLead the logistics product strategy (offline and eCommerce) in alignment with the organization’s overall logistics and fulfilment vision.Provide strategic input to the Head of Logistics & Fulfilment Services on market trends, competitive positioning and growth opportunities.Evaluate and recommend new technologies and platforms to support business solutions, enhance operational efficiency, scalability and competitive edge.Lead initiatives in digital transformation, process optimization and logistics innovation.Define and monitor key performance indicators and success metrics for the team.Deal with sensitive and confidential information related to work with discretion to protect the interests of the company. Product development and InnovationPlan, control and lead the design, development and scaling of innovative logistics solutions, including warehousing, last-mile delivery, dark stores, returns management and omnichannel fulfilment by collaborating with Head of the Unit.Serve as the primary owner of new logistics products within NXN, overseeing planning, execution and delivery in coordination with internal and external stakeholders.Identify cross-departmental business challenges and opportunities, proposing solutions that align with business priorities.Collaborate with senior leadership to translate business needs into actionable initiatives.Evaluate feasibility of dark store setup, technology adoption and cost-benefit analysis.Lead cross-functional workshops to capture requirements, align stakeholders and validate solution designs.Integrate digital technologies (automation, AI, data analytics)to enhance operational efficiency, reduce costs and create customer-centric solutions.Anticipate risks and implement mitigation strategies to safeguard delivery and continuity.Stay abreast of industry trends and champion the adoption of automation, AI, and data-driven decision-making.Project ManagementDevelop detailed project plan with timelines, milestones and responsibilities.Ensure seamless delivery of offline and eCommerce solutions that meet SLA, cost and scalability targets.Ensure projects are delivered on time, within scope, and on budgetIdentify systemic challenges, risks and gaps, and implement corrective actions to ensure product continuity and customer satisfaction.Performance monitoringEstablish and monitor KPIs for all logistics products to drive performance, quality and ROI.Monitor product/project performance against KPIs, driving continuous improvement through data insights and feedback loops.Provide executive leadership with ROI reports and strategic impact assessments.Conduct post-implementation review with all stakeholders.Budgetary ControlDevelop and oversee budgets for logistics product initiatives, ensuring optimal allocation of resources.Conduct financial analysis to evaluate the viability of new solutions and ensure positive ROI.Drive cost optimization while maintaining service quality and customer satisfaction.Stakeholder ManagementProvide strategic guidance to internal teams and external partners to ensure effective execution of projects and initiatives.Partner with the 7X Strategy team to evaluate the financial viability and strategic objectives of new projects.Build and manage strong relationships with external partners, vendors, and industry leaders to expand service offerings and competitive advantage.Team ManagementLead, mentor and develop product managers and project teams across offline and eCommerce solutions.Review the manning and training requirements of the team and communicate those requirements to the Management.Foster a culture of innovation, accountability, and continuous learning within the product management team.ReportsProvide timely and accurate reports related to project progress, risks, bottlenecks, performance and strategic insights to leadership.Other TasksPerform any other responsibilities relating to this job request or work task as allocated by the Line Manager.Qualifications and Knowledge: Bachelor’s degree in the field of Engineering, industrial, Electrical or Computer science.PMP, Six -Sigma or any relevant certifications related to logistics and project management in the region required.Experience:7–10 years of experience in Third-party logistics, digitization or consultancy with a proven track record of leading cross-functional teams, delivering high-value innovative projects and managing complex projects in the technology, logistics sectors.