Senior Executive Client Management (FMCG)

Title: Senior Executive Client Management (FMCG)Location:Petaling Jaya, MY, MYGlobal Business Unit: CGJob Function: Client ManagementRequisition Number: 217631DescriptionJob SummarySupport the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clientsGeneral ResponsibilitiesSupport superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resourcesConduct business analysis to understand market situation and clients' requirements to support development of business plansPrepare documents on business integration, including processes and system setupsPrepare report and track the accuracy of clients' profit and lossIdentify opportunities to expand services provided to clients, introduce additional VAS services to clients, and share leads with Business DevelopmentCoordinate with internal DKSH departments to ensure all operational issues/service complaints are resolved effectively and timelyPrepare relevant documents for business communications and business review meetingsCoordinate and communicate all planned activities to all operational departments and Business UnitsFunctional Skills And KnowledgeDemonstrate basic understanding of clients' industry/business/productsDemonstrate basic client management and communication skills Proven advanced numeracy and quantitative analysisDemonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactionsDemonstrate fluency in local language and ideally in English, both written and spokenEducationCertificate/diploma in Business Administration, or equivalentRequisition Number: 217631Job Function: Client Management