Senior Laboratory Assistant

DescriptionPosition at DynacareJob Posting: Senior Laboratory Assistant Where YOU work makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.Are YOU our next Senior Laboratory Assistant? Dynacare is looking for a Senior Laboratory Assistant to join our Specimen Processing team in London, Ontario. You will assist with operational functions of the Department. Participate in staff training, scheduling and evaluation. Receive and respond to staff and client requests. Assume full supervisor responsibilities in the absence of Department Manager.Responsible for ensuring prompt and courteous customer service. Ensure that standards for technical efficiency, quality control, Ministry of Health and other government regulations are met.Status: Permanent, Full TimeShift: Evening Shifts, 3:00 pm – 11:00 pm (Guaranteed 37.5 hours per week)Discipline: Specimen ProcessingWork Style: OnsiteLocation: 245 Pall Mall Street, London, Ontario, N6A 1P4Start Date: As soon as possibleInternal Posting Deadline: Internal posting expires on November 6, 2025Why Dynacare Is An Amazing Place For YOUJoin an award-winning "Top Employer" with meaningful and impactful career opportunitiesAccess a health and wellness benefits program that supports you and your loved onesGrow and thrive with a dynamic, successful company through internal mobility opportunitiesInvest in your future through RRSP match benefits and an employee stock purchase program Experience a collaborative, diverse workforce that prioritizes dignity and respect for allHow YOU Will Make a DifferenceEnsure that workflow is maintained by warranting work is delivered quickly and accurately to appropriate clinical departments, and recommending changes to maintain high level of productivityAssist with the development and implementation of Specimen Processing related policies and procedures identify potential process improvements within the Department and assist with implementation and training as required. Responsible for assigning staff appropriately to ensure adequate bench coverage within the Specimen Processing Department during staff absence, shift change and lunch periodsAssume responsibility of the Department Manager during vacation time and other absences as required. Provide assistance to employees as required, on interpretation of policies and proceduresAssist with scanner (imaging) problems and maintenance, as requiredassist with completing maintenance and repair forms for various departmental equipment when necessarySort and/or label specimens received matching to the documentation providedPrioritize time sensitive specimens upon receipt. Separate specimens to correct vials according to barcodes and type of test and ensure to place all specimens in appropriate area for testing and/or shipment to an outside laboratoryData enter and process client work as requiredPrepare specimens and documentation for reference testingEnsure type of specimen is correct for specified test and sent to correct Reference LaboratoryFollow special procedure for packaging and shipping infectious material set by the company, MOH and other governing bodiesassist with reference bench problem solving on outstanding reference resultsLiaise with various departments for any problems and inquiriesReport unresolved issues to the Department Manager, Specimen ProcessingAssist in training and orientation of staffParticipate in safety programs and activities such as training, communication, inspection, and investigation of general safety promotionsEnsure each employee receives proper instruction and safety training for each job assigned, prior to implementation as requiredPerform routine equipment maintenance following documented procedures, as requiredDocument all maintenance performed, including minor troubleshooting following manufacturer’s instructionsObserve and report all malfunctions of equipment and maintain all required logbooks for routine equipmentRoleWhat YOU bring to the role: Strong leadership qualities High school diplomaLaboratory Assistant Program or equivalent previous experience. Minimum of 3 years experience in data entry and verification of medical requests.Strong interpersonal skills and the ability to work in a team centered environment. Excellent sense of organization and demonstrated autonomyEase of working in a changing and constantly evolving environmentNice To HaveWorking knowledge of Microsoft OfficeAvailability to work overtime as neededMLPAO CertificationPassionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and theDynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.