Senior Website Project Manager

Senior Website Project ManagerAbout QUOQUO is a global branding agency with a boutique mindset. Strategic and creative, we craft brands that spark real human connection. We celebrate and cultivate culture – building brands that speak, react and adapt in tune with our evolving world.Over nearly 30 years, we’ve fine-tuned our expertise across four key verticals: hospitality, tourism, healthcare and advocacy. Our portfolio includes some of the world’s most recognised and respected brands.Born and based in Bangkok, with offices in Riyadh, Ho Chi Minh City and Singapore, we work on projects across the globe. Our culturally diverse team brings a spirit of innovation and curiosity to everything we do – from first concept to final execution.At QUO, we believe that great brands are built on a foundation of deep insight, genuine storytelling and collaborative creativity. Senior Website Project ManagerThe Senior Website Project Manager at QUO leads the end-to-end planning, execution, and delivery of website design and development projects. This role requires strong leadership, refined digital instincts, and proven experience with websites as well as broader digital channels. You will act as both a hands-on project manager and a trusted consultant, helping clients navigate the intersection of business goals, brand expression, and website design and development.KEY RESPONSIBILITIES:Project Discovery and PlanningLead client discovery sessions to uncover business, brand, and technical needs.Define project scope, goals, timelines, and deliverables with clarity and precision.Translate discovery findings into functional briefs, wireframes, and architecture.Plan user journeys and map digital functionality to strategic outcomes. Project Execution and DeliveryPrepare and deliver internal and partner project briefings.Oversee all phases of project delivery, from kick-off, through development, to go-live.Ensure timelines, resources, and outputs align with defined project plans.Facilitate design and development reviews, ensuring client needs are met.Resolve obstacles and keep the team moving towards delivery milestones. Client Management and CommunicationAct as the primary point of contact for all project or support related client communication and requests.Conduct regular project status updates, reviews, and post-launch debriefs.Identify new opportunities through project insights and client collaboration.Build trust with clients by offering user experience and technical advice grounded in digital expertise. Quality Control and Performance MonitoringImplement QA protocols and oversee functional, design, and content testing.Review and audit designs and websites for adherence to UX, accessibility, and SEO best practices.Monitor live site performance and coordinate support, optimization and update tasks. Team Collaboration and LeadershipCoordinate internal teams across design, UX, content, development, and testing.Set delivery expectations and ensure alignment across all project functions.Support and mentor junior project staff in execution and client handling.Drive resource planning and identify gaps or needs proactively. Team Collaboration and LeadershipCoordinate internal teams across design, UX, content, development, and testing.Set delivery expectations and ensure alignment across all project functions.Drive resource planning and identify gaps or needs proactively. New Business and Pre-Sales SupportSupport proposal development through timeline and budget inputs.Attend client briefings and assist in scoping for complex web solutions.Help validate client requirements during RFP and pitching processes.Offer strategic input during negotiations and solution framing. Training and SupportTrain clients and internal teams on CMS usage (WordPress & Ad Hoc) and project tools.Document project workflows and contribute to knowledge repositories.Provide ongoing support to existing clients for change requests and ad hoc projects. COMPETENCIES REQUIREMENTSStrategic Thinking: Ability to align website projects with wider business and communication goals across channels and formats.Digital Fluency: Strong understanding of current technologies, platforms, tools, and consumer behaviors in the digital space.Client Leadership: Trusted by clients for digital advice and project direction, with a collaborative but confident management style.Operational Excellence: Track record of on-time, high-quality delivery of complex, content-heavy websites and ecosystems.Communication and Teamwork: Exceptional interpersonal skills with experience leading diverse internal teams and external stakeholders.Technical Awareness: Working familiarity with CMS platforms, SEO/SEM tools, analytics tools, web programming technologies and AI tools and services.QUALIFICATIONS REQUIREMENTSEducation:Bachelor’s degree in Digital Media, Communications, IT, or related fieldMaster’s degree is a plusWork Experience:8+ years managing digital/website projects end-to-end5+ years in cross-functional agency or consultancy environmentsDemonstrated experience in hospitality, travel, or destination brands preferredEnglish level:Excellent written and verbal communication skillsFluent in English (Thai language an advantage)IT and Technical skillsDeep familiarity with CMS (WordPress, Drupal, custom platforms)Strong grasp of SEO/SEM fundamentals and tools (GA4, Search Console, GTMetrix, SEMRush)Comfortable with wireframing, sitemaps, and prototyping toolsExperience with project tools like Teamwork, Monday, Smartsheet, Jira, Trello, BasecampFunctional experience of using AI tools in the workplaceOther qualifications preferredPMP, PRINCE2, or Agile certifications a plusUX design thinking or research methodology exposureUnderstanding of digital accessibility and inclusive designIf this role sounds like the next step in your career, reach out to us at hr@quo-global.com - be sure to include your CV and a cover letter. Write the email subject as ‘Senior Website Project Manager _FIRST NAME_LAST NAME ’