Service Advisor - RV Dealership

Service Advisor – Recreational VehiclesIf you are a natural people-pleaser and a good listener who also happens to love recreational vehicles, then our dealership has the perfect job for you. We need more than an RV Service Advisor; we need an outstanding communicator with a professional appearance and a strong work ethic, someone who is equally comfortable greeting customers as they are scheduling appointments and acting as a liaison between customers and service techs. Successful candidates will also have excellent follow-through skills and a sharp eye for details.Job ResponsibilitiesAttitude is everything—greet service department customers promptly and courteouslyListen to each customer and clearly articulate repair needs to techsUpsell recommended/additional services using low pressure, high integrity methodsProvide accurate estimates of repair/maintenance costsAdherence to dealership policy on customer vehicle care and operationFollow up on each repair and keep customers informed of progressSell and manage extended warrantiesInspect repair quality and ensure that all work is completeNotify customers when vehicles are ready for pick upReview and explain repairs and associated costs with customersHandle minor customer concerns and complaintsKeep Service Manager informed of all problems and potential problemsMaintain Customer Satisfaction Index (CSI) scores in accordance with dealership standardsCompensationCompensation is based on experience and commensurate with Fortune 500 companies.Education And/or ExperienceA high school diploma or equivalency degree is required. Experience in a service-related position is also preferred, but not necessary.BenefitsCanada Life CoverageCatered Staff Lunch, MonthlyAnnual Incentive Mexico Trip!!!RRSP MatchingAbout UsTraveland RV Supercentres are here to provide you with quality and professional service from a dedicated team that will help make your RV and Motor Home experience a lifetime of enjoyment. Traveland is one of the largest RV dealers in Canada with locations in Langley BC, Kelowna BC, Duncan BC, Airdrie AB, Grande Prairie AB, Edmonton AB, Saskatoon SK, Watrpus SK, and Weyburn SK.Our goal is your complete satisfaction. We are proud to provide complete RV sales and complete RV service including: sales of new and used RVs, RV parts and accessories. If you have any questions about buying or servicing please contact us.We will provide you with the best price and honest answers from one of the finest and most knowledgeable staff in the RV industry. We are here to help you make an informed decision.Traveland RV is family owned and operated.Come visit Traveland RV Supercentres or contact us today!