Solutions Consultant

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Build the solutions to help Flexport growThe Supply Integrations team’s mission is to make information exchange in global trade easy for everyone by efficiently, securely and reliably connecting the Flexport Platform with the external Global Trade Ecosystem.The opportunity:We are looking for a talented Solutions Consultant to join our team! In this role you will bridge the gap between Operations and Engineers to ensure the successful design, development, testing, deployment, and ongoing utilization of integrations with our suppliers and vendors.Integrating our best in class platform seamlessly with our logistics partners is a critical component of our strategy. Our integrated solutions bring end-to-end automation in the information exchange that is required between us and our partners, eliminating slow and error prone manual workflows. This requires the Flexport platform to be fully integrated with Air Carriers, Ocean Carriers, Rail carriers, Trucking partners, Terminals, Warehouse operators and other logistics partners and global trade data providers. The success of our team is measured by the extent to which information exchange between Flexport and our logistics partners is reliably and effectively automated, reducing effort for our operations teams and increasing accuracy for our customers.You will:Proactively manage systems integration projects from inception through build and deploymentPartner with internal operations, business and technical teams to drive successful implementation and use of integrated solutionsParticipate in functional requirements gathering and document project requirements and operational impact deliverables for complex integration projectsEnsure your projects are on track, status is communicated to the appropriate parties and project deployment is successfulLead conference calls with internal operations and external parties to gather requirements, plan integrated testing and deploymentWork closely with Solutions Engineers to facilitate comprehensive testing across various functional scenariosFacilitate Systems Integration Testing and User Acceptance Testing across end-users to receive approval prior to go-liveCreate documentation for end users, technology and support teams that provides business overview and dataflow for new integrationsAssist in diagnosis of integration issues in production and aggregate feedback to recommend improvementsShare insights and lessons learned about the integrations you complete with your team to continuously improve our processes and efficiencyYou should have:Strong analytical and problem solving skills paired with a persistent, proactive, results-oriented mindsetAbility to effectively drive integrations between Flexport and our vendors through to successful completionWork well with cross-functional teams and provide project leadershipInitiative and positive attitude with a desire to learn and seek answers independentlyAbility to manage multiple priorities and projects with organizational and time-management skills Excellent verbal and written communication Experience with file formats including CSV, XML or JSONExperience with EDI ANSI X12 and EDIFACT standards for logistics industryExperience working with APIsExperience with data analytics, data manipulation and systems integrationBasic SQL query writing skillsBachelor's degree in a technical field or relevant work experienceWillingness to travel (up to 25%)What's in it for you?An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis Commute expenses: Flexport will cover home-office commuting costs for employees living outside of Amsterdam25 working days as vacation days based on full time employment. Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport. A defined pension contribution schemeEquity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success. Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household membersParental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. Commitment to Equal OpportunityAt Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.Global Data Privacy Notice for Job Candidates and ApplicantsDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.