Spanish Speaking Customer Service - Greece - Fully paid relocation package

Mercier Consultancy MD is thrilled to announce a unique opportunity for Spanish Speaking Customer Service Representatives based in Greece. This role comes with a fully paid relocation package, making it a perfect opportunity for individuals looking to embrace a new adventure while developing their career in customer service. You will be responsible for assisting clients in Spanish, ensuring that their inquiries are handled with care and professionalism.Key ResponsibilitiesProvide exceptional customer service to clients through phone, email, and chat in SpanishAssist customers with inquiries related to products, services, and account managementResolve customer complaints and issues efficiently while ensuring satisfactionDocument all customer interactions accurately in the CRM system to maintain comprehensive recordsCollaborate with various internal teams to enhance customer experience and service deliveryStay up-to-date with company products, services, and industry trends to provide accurate informationRequirementsFluency in Spanish (both written and spoken) is essential; knowledge of English is beneficialPrevious experience in customer service is preferred, with a focus on communication and problem-solving skillsStrong interpersonal skills and a friendly, customer-focused attitudeAbility to handle multiple inquiries and prioritize effectively in a fast-paced environmentProficiency in using customer service software and CRM systemsWillingness to relocate to Greece and adapt to a new cultural environmentAbility to work flexible hours, including evenings and weekends, as neededBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..