Danish Speaking Customer Service for Entertainment Company in Greece

Mercier Consultancy MD is thrilled to offer a unique opportunity for Danish Speaking Customer Service Representatives at an esteemed Entertainment Company based in Greece. This role is perfect for individuals who are enthusiastic about entertainment and dedicated to delivering exceptional customer experiences. You will provide assistance in Danish, helping customers navigate entertainment offerings and resolve inquiries while contributing to a vibrant service environment.Key ResponsibilitiesAddress customer inquiries related to entertainment services, events, and promotions via phone, email, and chat in DanishProvide detailed information on available entertainment options and assist with bookings and reservationsResolve customer complaints and issues with empathy and professionalism, ensuring satisfactionDocument all customer interactions and feedback accurately in the CRM systemCollaborate with event coordinators and marketing teams to enhance customer engagement and experienceStay informed about the latest entertainment trends and offerings to provide informed assistance to clientsRequirementsFluency in Danish (both written and spoken) is essential; proficiency in English is a plusPrevious experience in customer service, preferably within the entertainment sectorStrong communication skills and the ability to connect with customers from diverse backgroundsExcellent problem-solving skills with a focus on customer satisfactionAbility to work in a fast-paced, dynamic environmentFamiliarity with CRM systems and basic computer applicationsWillingness to work flexible hours, including evenings and weekends, as necessaryBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..