Polish Speaking Customer Service for Imaging Solutions Company in Greece

Mercier Consultancy MD is pleased to announce an opening for Polish Speaking Customer Service Representatives for an Imaging Solutions Company located in Greece. This role is perfect for individuals who have a keen interest in imaging technologies and are dedicated to providing exceptional service. As a customer service representative, you will assist clients in Polish, helping them with their inquiries related to imaging products and services.Key ResponsibilitiesHandle customer inquiries related to imaging solutions, including product specifications, technical support, and order processing via phone, email, and chat in PolishProvide detailed information about imaging products, features, and available services to clientsAssist customers with troubleshooting technical issues and offer solutions effectivelyDocument customer interactions accurately in the CRM system, ensuring all inquiries are logged for future referenceCollaborate with technical support and sales teams to ensure seamless communication and customer satisfactionStay informed about new imaging technologies and products to provide current and relevant assistance to customersRequirementsFluency in Polish (both written and spoken) is essential; knowledge of English is an advantagePrevious experience in customer service, preferably in the technology or imaging sectorExcellent communication and interpersonal skills with a strong customer-oriented approachStrong problem-solving abilities and the capacity to handle technical inquiries effectivelyAbility to multitask and prioritize work in a fast-paced environmentProficiency in using CRM software and general computer applicationsWillingness to work flexible hours, including evenings and weekends as requiredBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..