Digital Trust and Safety Specialist with Polish - Work In Sofia, Bulgaria

Mercier Consultancy MD is excited to announce an opening for a Digital Trust and Safety Specialist fluent in Polish to work in Sofia, Bulgaria. In this vital role, you will play a key part in creating and maintaining a safe online environment for our users. Your responsibilities will include monitoring user-generated content, addressing safety concerns, and ensuring compliance with community standards.Key ResponsibilitiesMonitor and evaluate user interactions and content to identify and address potential violations of safety policies and community guidelinesConduct thorough investigations into reported safety incidents, analyzing evidence and determining appropriate resolutionsCollaborate with cross-functional teams to develop and enhance policies that promote digital safety and user trustPrepare comprehensive reports regarding safety incidents, trends, and insights for management decision-makingStay informed about the latest developments and trends in digital safety to continually improve our safety practicesEngage with users to educate them on safety practices and raise awareness about how to navigate online risksRequirementsFluency in Polish and English (both written and spoken) is essentialPrevious experience in digital safety, content moderation, or related fields is preferredStrong analytical skills with a data-driven approach to problem-solvingExcellent communication skills to effectively resolve user safety issuesAttention to detail and a proactive attitude in identifying potential risksFamiliarity with online safety tools and content management systems is an assetAbility to work collaboratively and thrive in a fast-paced team environmentBenefitsCompetitive SalaryMonthly Performance BonusMonthly Accommodation AllowanceFully Paid Relocation PackageFully Paid TrainingPrivate GymAnd Much More...