SR Analyst, Channel Operations

This is where your work makes a difference.At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.Here, you will find more than just a job—you will find purpose and pride. Your role at BaxterThe Channel Operations Sr Analyst in the Commercial Excellence Department is responsible for acting as the liaison between Baxter and our wholesalers and distributors who distribute the product to our end customers. This position ensures that the wholesalers and distributors have the correct purchase (DAC/WAC) price, when buying product directly from Baxter, as well as ensuring they have the correct Baxter contract pricing for the end customers that they are servicing. Additionally, the role is responsible for making sure that the chargeback credits are cut correctly and on time.This person will have meaningful interactions with cross functional groups to complete their tasks as well as an impact on Financial and Operational processes. The Department Sr Analyst will be responsible for performing and driving analysis and supporting decisions for several tasks under their scope. The Sr analyst will be a main contact within the team thru mid and high-level managers depending on the situation using different means of communication. This position is expected to drive process improvements as well as efficiencies.Your TeamWe develop quality products with the patient in mind, so our efforts are also patient-centric. That means you can be proud of our work and the value we provide to people every day.Grow your knowledge by collaborating with diverse individuals, exploring various aspects of our portfolio, and learning from encouraging leaders in our multinational company.What you'll be doingAccountable to ensure right DAC/WAC and Contract Pricing is connected to Distributors.Act as a liaison between Baxter and the Wholesalers and Distributors at the Costa Rica Chops Team and the trade team, pricing, sales, etc.Accountable for Manage the Accounts Receivable between Baxter and the Trading Partner. Ensure the A/R Ledger is accurate and up to date and that credit/rebills and/or write offs are done at the time analysis is complete.Accountable for Analyze and sending Discrepancy Reports, Resubmissions, Unit Trending, Agreement Maintenance, settlements with the Wholesalers/Distributors.Work with field to ensure that all “missing traces” are resolved in a timely manner and engage with the management team to resolve any issues that may arise with their specific wholesaler or distributor.Reconcile and Troubleshoot Credit and Rebills and/or write offs resulting from the Accounts Receivable Analysis.Serve as SME on planning and execution, process documentation, training, go-live, support and stabilization as needed.Keep an open communication (verbal and written) the Team Members as well with the leadership team.Provide outstanding Customer Service to all internal/external customers.Support as backup for any other activity required in the team, based on previous training plans, by the SupervisorResponsible for contributions to and/or creations of standard operating procedures and the maintenance of those procedures.Analyze research, make recommendations and implement solutions of business issues and opportunities along with the Supervisor and Manager.Ad-hoc reporting and requests as well as special requests from the businessKeeps close monitor of the Metrics to ensure the benchmarks are metWhat you'll bringBachelor’s Degree in Finance, Accounting, Economics or related field requiredDemonstration of key finance proficiencies and qualifications and typically 3 + years of proven experience with operationsExperience with SAP a requirementEnglish B2+ or higher a requirementExcel proficiency (Intermediate/Sophisticated)Strong analytical and problem-solving skillsEqual Employment OpportunityBaxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.Reasonable AccommodationsBaxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.Recruitment Fraud NoticeBaxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.