Sr. Business Process Mgmt Analyst

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.Skills And Competencies5+ years of experience in business process analysis, optimization, and management within complex or regulated enterprise environments, with expertise spanning financial services, data governance, privacy, cybersecurity, or regulatory change management.Advanced proficiency in BPM methodologies, frameworks, and tools (e.g., BPMN, SIPOC, RACI), with hands-on experience using platforms like Visio, Blueworks, ServiceNow, SharePoint, and Confluence, as well as expertise in policy and control mapping techniques.Proven ability to lead end-to-end process improvement initiatives, from discovery and documentation to analysis, redesign, and implementation, while ensuring alignment with compliance and control frameworks.Strong analytical and systems-thinking skills, with experience leveraging data analysis and visualization tools (e.g., Excel, Power BI) to drive insights and support metric reporting.Excellent communication and collaboration skills, capable of translating complex processes into clear, consistent documentation, influencing stakeholders across functions, and maintaining high documentation quality.Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use.EducationBachelor's degree in business administration, management, or a related field is required. ResponsibilitiesAssist in implementing, optimizing, and continuously improving Moody’s Business Process Management (BPM) practices. This role collaborates closely with the BPM Framework Lead to leverage structured methodologies, tools, and frameworks for defining, documenting, and enhancing enterprise-wide processes. The Senior BPM Analyst is instrumental in aligning process documentation with strategic objectives, supporting data-driven decision-making through performance metrics, and driving operational excellence across the organization.Analyze business policies, processes, and procedures to identify inefficiencies, gaps, and opportunities for improvement.Collaborate with cross-functional teams to gather process requirements, understand operational needs, and document workflows, policies, and standard operating procedures using consistent formats and notations.Support the BPM Framework Lead in implementing methodologies, tools, governance standards, and best practices to enhance process management.Assist the Head of BPM in aligning policy, process, and procedure documentation with organizational strategy and evolving priorities.Monitor and report on BPM performance metrics (e.g., cycle time, rework rate, process maturity) to assess effectiveness and generate actionable insights.Conduct research on BPM frameworks, emerging trends, and best practices, while preparing presentations, dashboards, and reports for leadership and stakeholder review.About The TeamThe Chief Administrative Office – Operations & Controls (O&C) sets enterprise standards for governance, risk, and operational excellence. We partner across Moody’s to govern policies and the Business Process Management (BPM) Framework, simplifying how work gets done, strengthening our control environment, and enabling efficient, scalable execution.Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNetPlease note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.