Sr. Business Analyst

🔎 Job OverviewTitle: Sr. Business AnalystType: Contract (6+ months, possible extension)Location: 100% onsite — Santa Clara, CA🛠️ Core ResponsibilitiesProcess Analysis & Optimization: Deep dive into current workflows (especially Quote to Cash) to improve efficiency and customer experience.Stakeholder Collaboration: Work with cross-functional teams (Product, Sales Ops, Finance, Legal, etc.) to align on business processes.Implementation & Testing: Hands-on with solution testing, issue tracking, and ensuring functional fit.Continuous Improvement: Track KPIs and refine implemented features.Business Case Development: Present findings and solutions to senior leadership.🧠 Required Experience & Skills10+ years as a Process/Business Analyst.Strong in:Enterprise Applications: Salesforce (CRM, CPQ), ERP, Zuora, eCommerce platforms.Quote to Cash (Q2C), Subscription Management, Contract & Fulfillment.Process Mapping & Modeling.Business Automation Tools & cross-functional project management.Technical Tools: Google Workspace, MS Office Suite, Salesforce CPQ.Soft Skills: Excellent communication, presentation, and stakeholder management.🎓 EducationBachelor's degree in Business Administration, Management, or related field.💡 Nice to Note / Bonus InsightThe focus on Quote to Cash and Subscription/Recurring Revenue Models suggests the company is likely a SaaS or cloud services company.Emphasis on collaboration with IT and product teams means solution design experience is crucial — not just documentation.