Staff Customer Solutions Engineer (Platform Validation)

WHAT YOU DO AT AMD CHANGES EVERYTHINGAt AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. The RoleTechnical, hands-on engineer with leadership qualities responsible for Datacenter Server SoC Post-Silicon platform validation to ensure continuous healthiness and stability at the system level up through BIOS, system firmware, and OS levels for post-launched AMD Server products. The individual will work with Customer Engineering, FW, Validation and SW teams to develop test plans, system configurations, execution plans, and debug of server CPU platform features and ingredients. This role is both breadth and depth at the server platform level.The PersonThe ideal candidate will be capable of communicating problems, solutions, and project status up to the executive level. You will provide technical supervision or mentoring to junior engineers and influence others as a technical leader. You have the capability assuming the consultative or leadership responsibilities for large projects or product development initiatives, while dealing with internal and external groups on behalf of the group or project. This role allows the opportunity to influence technical decisions that have a significant impact on multiple products or the product line. Key ResponsibilitiesOversee execution of sustaining programs for EPYC platforms, including managing requests, scheduling validation activities, tracking dependencies and hardware requirements, and reporting.Work with multiple stakeholders in customer engineering and functional teams to align on sustaining regression plans for post launched server products.Report out and be the go-to person for regression testing of AMD’s post launched server products.Drive closure of issues found with sense of urgency.Be adaptive and alert to coverage misses and work with stakeholders to incorporate tests cases to close gaps.Manage operations requirements of team such as HW resources.Drive operational reviews for the muiltiple swimlanes for the team.Able to traverse and make decisions at the macro level affecting the program and adapt by forgetting the past, managing the present and build the future, but also at micro level being hands on to debug and enable and set up servers by role modeling servant leadership.Preferred ExperienceExperience with PC architecture and microprocessor coresUnderstanding of modern x86 microprocessor architecture and Server platform architecture is highly desired.Experience in managing programs with platform validation programs is preferred.Experience developing validation methodologies and infrastructure.Test plan and test development experienceWorking knowledge of Server OSes (Linux, Windows)Familiarity with programming / scripting language (C/C++, Python, Perl, ...) is added advantage.Must be a self-starting team player with excellent communication skills who can work with minimal guidanceForward thinker that drives improvement to development process, automation architecture and fosters a spirit of innovation and continuous improvementA passion for building teams and solving tough problems will be a added advantage.Strong verbal and written English communication skillsSelf-organizing and the ability multitask based on priorities.Experience leading teams either directly or indirectly in any capacity.Academic CredentialsBachelors or Master’s in computer engineering or computer science or electrical engineering, or comparable disciplines 12+ years of experience in SoC platform validation and debug.LOCATION:Penang, MalaysiaBenefits offered are described: AMD benefits at a glance.AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.